Willowbrook Rehabilitation and Care
333 East Lee Street, Yadkinville, NC 27055 · Yadkin County · 76 certified beds · avg 71 residents/day · certified since Oct 31, 1994
Part of chain: AVARDIS HEALTH (38 facilities, chain avg rating 2.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 12, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Sep 12, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Aug 2, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 2, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 2, 2023 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Aug 2, 2023 | B · Minimal risk, repeated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.71 | 4.01 | 3.95 | top 46% in North Carolina; bottom 47% in the U.S. |
| Registered Nurse hours | 0.34 | 0.64 | 0.69 | bottom 14% in North Carolina; bottom 14% in the U.S. |
| Weekend total nurse staffing | 3.49 | 3.56 | 3.50 | top 35% in North Carolina; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.16 | 0.41 | 0.48 | bottom 11% in North Carolina; bottom 7% in the U.S. |
| Total nursing staff turnover (%) | 32.7 | 49.0 | 45.8 | top 13% in North Carolina; top 19% in the U.S. |
| RN turnover (%) | 72.7 | 45.7 | 42.9 | bottom 11% in North Carolina; bottom 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.14, RN 0.29, weekend 2.95. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Grape Ela Holdco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Ncop Holdco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Nu C II Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Nu C Irrevocable Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| SNF Care Centers LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Yadkinville Parentco LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Zenith Holdco II LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Zenith Holdco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2025 |
| Anderson, Coleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/08/2026 |
| Anderson, Coleen | Individual | ADP of the SNF | NOT APPLICABLE | 01/08/2026 |
| Bernardini, Holly | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Bernardini, Holly | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| FC Encore Yadkinville, LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 05/01/2025 |
| FC Encore Yadkinville, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Hoback, Tiffany | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2025 |
| Hoback, Tiffany | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Hoback, Tiffany | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Jones, Tequilla | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Jones, Tequilla | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Semones, Brandi | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Yadkin Nursing and Care Center | 1.4 mi | Yadkinville, NC | ★★★★★ | 5/5 | |
| Pruitthealth-Elkin | 13.8 mi | Elkin, NC | ★★★☆☆ | 3/5 | |
| Bermuda Commons Nursing and Rehabilitation Center | 14.1 mi | Advance, NC | ★★★☆☆ | 3/5 | |
| Davie Nursing and Rehabilitation Center | 14.7 mi | Mocksville, NC | ★★★☆☆ | 3/5 | |
| Bermuda Village Retirement Center | 15.4 mi | Bermuda Run, NC | ★★★★☆ | 3/5 | |
| Trinity Elms | 15.6 mi | Clemmons, NC | ★★☆☆☆ | 3/5 | |
| Chatham Nursing & Rehabilitation | 15.9 mi | Elkin, NC | ★★★★★ | 5/5 | |
| Cedar Hills Center for Nursing and Rehabilitation | 16.4 mi | Clemmons, NC | ★☆☆☆☆ | 1/5 | SFF |
| Village Care of King | 18.6 mi | King, NC | ★☆☆☆☆ | 2/5 | |
| Salemtowne | 18.6 mi | Winston-Salem, NC | ★★★★☆ | 4/5 | |
| King Health and Rehabilitation Center | 19.3 mi | King, NC | ★★★☆☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345466.