Willowbrook Rehabilitation and Care

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.14, RN 0.29, weekend 2.95.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.14 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Partnership

Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Avardis Health — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Wilora Lake Healthcare — Charlotte, NC · overall 2/5abuse
• Locust Grove Retirement Village — Mifflin, PA · overall 3/5
• Manor at Penn Village, the — Selinsgrove, PA · overall 2/5
• Manor at St Luke Village,the — Hazleton, PA · overall 2/5
• Pavilion at St Luke Village, the — Hazleton, PA · overall 2/5
• Pennknoll Village — Everett, PA · overall 1/5
• Ashland Nursing and Rehabilitation — Ashland, VA · overall 1/5abuseSFF
• Augusta Nursing and Rehabilitation — Fishersville, VA · overall 1/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
• "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 26 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Yadkinville →