Manor at St Luke Village,the

Name: Manor at St Luke Village,the
Address: 1711 EAST BROAD STREET, Hazleton, PA, 18201, US
Telephone: 5704535122

1711 East Broad Street, Hazleton, PA 18201 · Luzerne County · 104 certified beds · avg 93 residents/day · certified since Apr 2, 1984

Part of chain: AVARDIS HEALTH (38 facilities, chain avg rating 2.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.04

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 8, 2026	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint
Jan 8, 2026	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Jan 8, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 8, 2026	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 8, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 8, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 26, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 28, 2025	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 28, 2025	E · Potential for harm, repeated	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times.
Mar 28, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Mar 28, 2025	D · Potential for harm, one-off	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving.
Mar 28, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 28, 2025	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 31, 2024	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
May 31, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
May 31, 2024	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 31, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
May 31, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
May 31, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 31, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 31, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
May 31, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 31, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
May 31, 2024	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
May 31, 2024	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
May 31, 2024	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not have enough support staff to safely and effectively run its food and nutrition service. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 10).

Year	Citations	Worst severity that year
2023	3	E
2024	13	F
2025	7	F
2026	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
May 31, 2024	Payment Denial	23 days from Aug 31, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.04	3.94	3.95	top 36% in Pennsylvania; top 38% in the U.S.
Registered Nurse hours	0.62	0.80	0.69	bottom 44% in Pennsylvania; top 46% in the U.S.
Weekend total nurse staffing	3.66	3.58	3.50	top 36% in Pennsylvania; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.56	0.48	bottom 29% in Pennsylvania; bottom 37% in the U.S.
Total nursing staff turnover (%)	0.0	44.5	45.8	—
RN turnover (%)	0.0	39.9	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.55, weekend 3.26. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hazleton Parentco LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/01/2025
Luzerne Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	—	05/01/2025
Paop Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	—	05/01/2025
Hazleton Re Owner, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	05/01/2025
Hazleton Re Owner, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2025
Hoback, Tiffany	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2025
Hoback, Tiffany	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Hoback, Tiffany	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
Jones, Tequilla	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Jones, Tequilla	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
Lobitz, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Lobitz, Mark	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
Maganzini, Stephen	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Maganzini, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
Morgan, Daniel	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2025
Morgan, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
Morgan, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025
SNF Mgr LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2025
SNF Mgr LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/21/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How are residents' personal funds handled here, and what records can families review?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pavilion at St Luke Village, the	0.2 mi	Hazleton, PA	★★☆☆☆	2/5
Mountain City Nursing & Rehabilitation Center	1.8 mi	Hazleton, PA	★☆☆☆☆	1/5	abuse
Forest Hills Rehabilitation & Healthcare Center	7.2 mi	Weatherly, PA	★☆☆☆☆	2/5	abuse
Kadima Rehabilitation & Nursing at Luzerne	7.5 mi	Drums, PA	★☆☆☆☆	1/5
Greenwood Center for Nursing and Rehab	8.2 mi	Tamaqua, PA	★☆☆☆☆	1/5
St Luke's Rehabilitation and Nursing Center	8.6 mi	Coaldale, PA	★★★★★	4/5
Mahoning Operating LLC	12.6 mi	Lehighton, PA	★★★☆☆	3/5
Mountain Top Rehabilitation & Healthcare Center	14.8 mi	Mountain Top, PA	★★☆☆☆	2/5	abuse
Shenandoah Senior Living Community	15.3 mi	Shenandoah, PA	★☆☆☆☆	1/5
Ridgeview Healthcare & Rehab Center	15.5 mi	Shenandoah, PA	★☆☆☆☆	1/5
Glen Brook Rehabilitation and Healthcare Center	17.0 mi	Berwick, PA	★★☆☆☆	2/5
Birchwood Rehabilitation & Healthcare Center	17.4 mi	Nanticoke, PA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Hazleton →

Facility data as of CMS processing date 2026-08-01. CCN 395636.

The Care File

Visit checklist — Manor at St Luke Village,the

1711 East Broad Street, Hazleton, PA 18201 · 5704535122

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395636 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)