49 Willow Creek Lane, Byram, MS 39272 (opens Google Maps) · Hinds County · (601) 863-4201· 88 certified beds · avg 79 residents/day · certified since Aug 1, 2003 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BRIAR HILL MANAGEMENT (6 facilities, chain avg rating 3.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Sep 12, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Sep 5, 2024 (Past Non-Compliance)
Showing the latest 3 of 26 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint F-0602
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 4, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 4, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Mar 5, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 5, 2026 | D · Potential for more than minimal harm, isolated | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Jan 6, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Nov 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Sep 12, 2024 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 24, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Mar 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Mar 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Aug 11, 2023 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Aug 11, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Feb 23, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 23, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Feb 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Feb 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Feb 23, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
Citations from standard inspections increased between the last two inspection cycles (4 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 8 | 1 | G ▲ |
| 2026 | 10 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $8,018.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Sep 12, 2024 | Fine | $8,018 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Mississippi avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.99 | 4.88 | 3.95 | top 36% in Mississippi; top 13% in the U.S. |
| Registered Nurse hours | 0.68 | 0.74 | 0.69 | top 47% in Mississippi; top 39% in the U.S. |
| Weekend total nurse staffing | 4.48 | 4.09 | 3.50 | top 22% in Mississippi; top 12% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.38 | 0.48 | top 47% in Mississippi; bottom 38% in the U.S. |
| Total nursing staff turnover (%) | 52.9 | 45.7 | 45.8 | bottom 29% in Mississippi; bottom 30% in the U.S. |
| RN turnover (%) | 57.1 | 38.4 | 42.9 | bottom 20% in Mississippi; bottom 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.05, RN 0.55, weekend 3.64.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Willow Creek Retirement Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Philippe, Lynn | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/28/2008 |
| Rotolo, David | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/28/2008 |
| Rotolo, Robert | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/28/2008 |
| Briar Hill Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/03/2003 |
| Briar Hill Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Burlison, Sandy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/25/2019 |
| Burlison, Sandy | Individual | ADP of the SNF | NOT APPLICABLE | 02/25/2019 |
| Burns, Sharon | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2008 |
| Burns, Sharon | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2008 |
| Estes, Timothy | Individual | ADP of the SNF | NOT APPLICABLE | 11/11/2008 |
| Green, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/04/2010 |
| Green, Donna | Individual | ADP of the SNF | NOT APPLICABLE | 05/04/2010 |
| King, Curtis | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2016 |
| King, Curtis | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2016 |
| Muha, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/04/2010 |
| Muha, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 10/04/2010 |
| Omnicare LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2017 |
| Philippe, Lynn | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2008 |
| Rotolo, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2008 |
| Rotolo, David | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2008 |
Showing 20 of 30 parties CMS has on file for this facility; 10 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Briar Hill Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Edgewood Health & Rehabilitation | 2.2 mi | Byram, MS | ★☆☆☆☆ | 1/5 | abuseSFF |
| Pleasant Hills Community Living Center | 4.5 mi | Jackson, MS | ★☆☆☆☆ | 2/5 | |
| Chadwick Community Care Center | 4.9 mi | Jackson, MS | ★☆☆☆☆ | 2/5 | |
| Methodist Sepcialty Care Center | 7.2 mi | Flowood, MS | ★★★★★ | 4/5 | |
| Woodlands Rehabilitation and Healthcare Center | 7.7 mi | Clinton, MS | ★☆☆☆☆ | 1/5 | |
| Compere NH INC | 8.3 mi | Jackson, MS | ★★★★☆ | 4/5 | |
| Briar Hill Rest Home | 8.7 mi | Florence, MS | ★★☆☆☆ | 3/5 | |
| Magnolia Senior Care, LLC | 9.9 mi | Jackson, MS | ★★★★☆ | 3/5 | |
| Clinton Healthcare LLC - SNF | 10.0 mi | Clinton, MS | ★★★★☆ | 4/5 | |
| Lakeland Community Care Center | 10.7 mi | Jackson, MS | ★★☆☆☆ | 2/5 | |
| Alyce G Clarke Center for Medically Fragile Childr | 11.2 mi | Jackson, MS | —/5 | ||
| Pine Forest Health and Rehabilitation | 11.4 mi | Jackson, MS | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 255300.
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