West Hartford Health & Rehabilitation Center

130 Loomis Dr, West Hartford, CT 06107 (opens Google Maps) · Capitol County · (860) 521-8700· 160 certified beds · avg 131 residents/day · certified since Feb 16, 1977 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Aug 29, 2025

Serious findings on record

Fines, last 3 years

3.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.

Aug 29, 2025E · Potential for more than minimal harm, pattern
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
Aug 29, 2025E · Potential for more than minimal harm, pattern
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
Aug 29, 2025D · Potential for more than minimal harm, isolated
The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. F-0627

View all 22 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Aug 29, 2025	E · Potential for more than minimal harm, pattern	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Aug 29, 2025	E · Potential for more than minimal harm, pattern	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · F-0627
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Aug 29, 2025	D · Potential for more than minimal harm, isolated	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849
Aug 29, 2025	B · Potential for minimal harm, pattern	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Aug 30, 2023	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Aug 30, 2023	C · Potential for minimal harm, widespread	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · F-0947
Aug 30, 2023	B · Potential for minimal harm, pattern	The facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730
Jun 2, 2021	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jun 2, 2021	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jun 2, 2021	D · Potential for more than minimal harm, isolated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Jun 2, 2021	D · Potential for more than minimal harm, isolated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Jun 2, 2021	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jun 2, 2021	C · Potential for minimal harm, widespread	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 9).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2021

2023

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2021	6	D
2023	7	D
2025	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityConnecticut averageU.S. average

Total nurse staffing (hours per resident per day)

3.70

3.80

3.95

Registered Nurse hours

0.52

0.70

0.69

Weekend total nurse staffing

3.33

3.43

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.70	3.80	3.95	top 47% in Connecticut; bottom 47% in the U.S.
Registered Nurse hours	0.52	0.70	0.69	bottom 36% in Connecticut; bottom 41% in the U.S.
Weekend total nurse staffing	3.33	3.43	3.50	top 49% in Connecticut; bottom 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.46	0.48	bottom 22% in Connecticut; bottom 26% in the U.S.
Total nursing staff turnover (%)	28.8	37.4	45.8	top 22% in Connecticut; top 12% in the U.S.
RN turnover (%)	21.1	38.6	42.9	top 19% in Connecticut; top 16% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.52, weekend 3.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for West Hartford Health & Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.

Regional context: $525.78/day — Connecticut statewide average for a semi-private nursing-facility room, September 30, 2025. This is a historical regional figure, not this facility's price or a prediction. View the OPM source.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Article VI Marital Trust Under Leonard J. Schwartz Revocable Trust	Organization	5% or Greater Direct Ownership Interest	100%	06/30/2021
Sanderson, Theresa	Individual	W-2 Managing Employee	NOT APPLICABLE	01/25/2005
Sanderson, Theresa	Individual	Operational/Managerial Control	NOT APPLICABLE	01/25/2005
Schwartz, Freda	Individual	Corporate Officer	NOT APPLICABLE	10/01/1976
Schwartz, Russell	Individual	Corporate Officer	NOT APPLICABLE	10/17/2007

All 5 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 78 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hebrew Center for Health and Rehabilitation	1.2 mi	West Hartford, CT	★★★☆☆	2/5	abuse
Saint Mary Home	1.6 mi	West Hartford, CT	★★★☆☆	2/5	abuse
Parkville Care Center	1.7 mi	Hartford, CT	★★★☆☆	3/5
Chelsea Place Care Center LLC	1.8 mi	Hartford, CT	★☆☆☆☆	1/5	abuse
Autumn Lake Healthcare at West Hartford	2.5 mi	West Hartford, CT	★★★☆☆	2/5
Trinity Hill Care Center	2.5 mi	Hartford, CT	★★☆☆☆	2/5	abuse
Avery Nursing Home/Noble Building	2.9 mi	Hartford, CT	★☆☆☆☆	1/5
Amberwoods of Farmington	4.0 mi	Farmington, CT	★★★☆☆	3/5
Autumn Lake Healthcare at New Britain	4.0 mi	New Britain, CT	★★★★★	5/5
Bloomfield Center for Nursing & Rehabilitation	4.1 mi	Bloomfield, CT	★★☆☆☆	2/5	abuse
Touchpoints at Bloomfield	4.3 mi	Bloomfield, CT	★★★★☆	3/5
Caleb Hitchcock Health Center	4.5 mi	Bloomfield, CT	★★☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Capitol, CT — 65 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Westside Care Center — Manchester, CT · overall 2/5abuse
Woodlake at Tolland — Tolland, CT · overall 3/5
60 West — Rocky Hill, CT · overall 5/5
Apple Rehab Avon — Avon, CT · overall 3/5
Apple Rehab Colchester — Colchester, CT · overall 1/5abuse
Apple Rehab Cromwell — Cromwell, CT · overall 2/5
Apple Rehab Farmington Valley — Plainville, CT · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in West Hartford →

Facility data as of CMS processing date 2026-08-01. CCN 075278.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — West Hartford Health & Rehabilitation Center

130 Loomis Dr, West Hartford, CT 06107 · (860) 521-8700

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075278 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)