West Hartford Health & Rehabilitation Center

Name: West Hartford Health & Rehabilitation Center
Address: 130 LOOMIS DR, West Hartford, CT, 06107, US
Telephone: 8605218700

130 Loomis Dr, West Hartford, CT 06107 · Capitol County · 160 certified beds · avg 131 residents/day · certified since Feb 16, 1977

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 29, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 29, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 29, 2025	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Aug 29, 2025	B · Minimal risk, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 30, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Aug 30, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 30, 2023	C · Minimal risk, facility-wide	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Aug 30, 2023	B · Minimal risk, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Jun 2, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 2, 2021	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 2, 2021	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 2, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 2, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 2, 2021	C · Minimal risk, facility-wide	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 9).

Year	Citations	Worst severity that year
2021	6	D
2023	7	D
2025	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.70	3.80	3.95	top 47% in Connecticut; bottom 47% in the U.S.
Registered Nurse hours	0.52	0.70	0.69	bottom 36% in Connecticut; bottom 41% in the U.S.
Weekend total nurse staffing	3.33	3.43	3.50	top 49% in Connecticut; bottom 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.46	0.48	bottom 22% in Connecticut; bottom 26% in the U.S.
Total nursing staff turnover (%)	28.8	37.4	45.8	top 22% in Connecticut; top 12% in the U.S.
RN turnover (%)	21.1	38.6	42.9	top 19% in Connecticut; top 16% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.52, weekend 3.29. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Article VI Marital Trust Under Leonard J. Schwartz Revocable Trust	Organization	5% or Greater Direct Ownership Interest	100%	06/30/2021
Sanderson, Theresa	Individual	W-2 Managing Employee	NOT APPLICABLE	01/25/2005
Sanderson, Theresa	Individual	Operational/Managerial Control	NOT APPLICABLE	01/25/2005
Schwartz, Freda	Individual	Corporate Officer	NOT APPLICABLE	10/01/1976
Schwartz, Russell	Individual	Corporate Officer	NOT APPLICABLE	10/17/2007

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hebrew Center for Health and Rehabilitation	1.2 mi	West Hartford, CT	★★★☆☆	2/5	abuse
Saint Mary Home	1.6 mi	West Hartford, CT	★★★☆☆	2/5	abuse
Parkville Care Center	1.7 mi	Hartford, CT	★★★☆☆	3/5
Chelsea Place Care Center LLC	1.8 mi	Hartford, CT	★☆☆☆☆	1/5	abuse
Autumn Lake Healthcare at West Hartford	2.5 mi	West Hartford, CT	★★★☆☆	2/5
Trinity Hill Care Center	2.5 mi	Hartford, CT	★★☆☆☆	2/5	abuse
Avery Nursing Home/Noble Building	2.9 mi	Hartford, CT	★☆☆☆☆	1/5
Amberwoods of Farmington	4.0 mi	Farmington, CT	★★★☆☆	3/5
Autumn Lake Healthcare at New Britain	4.0 mi	New Britain, CT	★★★★★	5/5
Bloomfield Center for Nursing & Rehabilitation	4.1 mi	Bloomfield, CT	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in West Hartford →

Facility data as of CMS processing date 2026-08-01. CCN 075278.

The Care File

Visit checklist — West Hartford Health & Rehabilitation Center

130 Loomis Dr, West Hartford, CT 06107 · 8605218700

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075278 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)