West Bloomfield Health and Rehabilitation Center

Name: West Bloomfield Health and Rehabilitation Center
Address: 6445 W Maple, West Bloomfield, MI, 48322, US
Telephone: 2486611600

6445 W Maple, West Bloomfield, MI 48322 · Oakland County · 172 certified beds · avg 130 residents/day · certified since Oct 1, 1989

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.84

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Apr 29, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 25, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 12, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 9, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 10, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 10, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Feb 11, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 17, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 17, 2024	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · from a complaint
Sep 17, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 29, 2024	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
May 29, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Apr 29, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 28, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Feb 28, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 28, 2024	E · Potential for harm, repeated	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role.
Feb 28, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
Feb 28, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 28, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint
Sep 20, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 26, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jan 26, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (10 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	F
2024	16	1	G ▲
2025	5	0	F
2026	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.84	4.32	3.95	top 20% in Michigan; top 16% in the U.S.
Registered Nurse hours	0.54	0.84	0.69	bottom 22% in Michigan; bottom 43% in the U.S.
Weekend total nurse staffing	4.07	3.79	3.50	top 26% in Michigan; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.16	0.49	0.48	bottom 6% in Michigan; bottom 7% in the U.S.
Total nursing staff turnover (%)	40.7	44.1	45.8	top 39% in Michigan; top 38% in the U.S.
RN turnover (%)	26.3	39.2	42.9	top 25% in Michigan; top 23% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 0.49, weekend 3.69. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ciena Michigan Operations Group II, LLC	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2025
Mohammad a Qazi Living Trust Dated 09/26/97	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Qazi, Mohammad	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Ciena Healthcare Management INC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/01/2025
Ciena Healthcare Management INC	Organization	ADP of the SNF	NOT APPLICABLE	11/10/2025
Ciena Michigan Real Estate II, LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2025
Jackson, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
Jackson, Scott	Individual	ADP of the SNF	NOT APPLICABLE	03/13/2025
Khan, Anis	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2025
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2025
Mohammad Qazi 2022 Children's Trust Uad 5-4-2022	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2025
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2025
West Maple Senior Leasing, LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Notting Hill of West Bloomfield	0.1 mi	West Bloomfield, MI	★☆☆☆☆	1/5	abuse
Marvin & Betty Danto Health Care Center	0.5 mi	West Bloomfield, MI	★★★☆☆	3/5
Medilodge of West Bloomfield	1.0 mi	West Bloomfield, MI	★★☆☆☆	1/5
The Villa at Green Lake Estates	3.6 mi	Orchard Lake, MI	★☆☆☆☆	1/5
Fox Run Village	3.6 mi	Novi, MI	★★★★★	4/5
Maple Manor Rehab Center of Novi INC	3.7 mi	Novi, MI	★★★★☆	3/5
Novi Lakes Health Campus	4.5 mi	Novi, MI	★★★★★	4/5
Medilodge of Farmington	5.1 mi	Farmington, MI	★☆☆☆☆	1/5	SFF
The Manor of Novi	5.8 mi	Novi, MI	★☆☆☆☆	1/5
The Lakeland Center	6.7 mi	Southfield, MI	★☆☆☆☆	1/5
Corewell Health Rehab & Nursing Center-Commons Far	6.8 mi	Farmington Hills, MI	★★★★☆	2/5
Westlake Health Campus	7.0 mi	Commerce, MI	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in West Bloomfield →

Facility data as of CMS processing date 2026-08-01. CCN 235488.

The Care File

Visit checklist — West Bloomfield Health and Rehabilitation Center

6445 W Maple, West Bloomfield, MI 48322 · 2486611600

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Apr 29, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235488 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)