The Laurels of Pender

Name: The Laurels of Pender
Address: 311 S Campbell Street, Burgaw, NC, 28425, US
Telephone: 9102596007

311 S Campbell Street, Burgaw, NC 28425 · Pender County · 98 certified beds · avg 90 residents/day · certified since Mar 6, 1989

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 15, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 15, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 3, 2025	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
May 4, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.

Inspection trend by year

Year	Citations	Worst severity that year
2023	1	D
2025	1	D
2026	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.99	4.01	3.95	top 31% in North Carolina; top 40% in the U.S.
Registered Nurse hours	0.67	0.64	0.69	top 30% in North Carolina; top 39% in the U.S.
Weekend total nurse staffing	3.40	3.56	3.50	top 40% in North Carolina; top 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.41	0.48	top 49% in North Carolina; bottom 39% in the U.S.
Total nursing staff turnover (%)	35.5	49.0	45.8	top 18% in North Carolina; top 25% in the U.S.
RN turnover (%)	41.7	45.7	42.9	top 42% in North Carolina; top 50% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.69, weekend 3.49. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Faison, Marcus	Individual	Operational/Managerial Control	NOT APPLICABLE	12/04/2023
Faison, Marcus	Individual	ADP of the SNF	NOT APPLICABLE	12/04/2023
Kastner, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Kastner, Robert	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Khan, Anis	Individual	Managing Control - Governing Body	NOT APPLICABLE	02/01/2017
Khan, Anis	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2017
Laurel Health Care Company	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Laurel Health Care Company	Organization	ADP of the SNF	NOT APPLICABLE	04/11/2025
Mohammad Qazi 2022 Children's Trust Uad 5-4-2022	Organization	ADP of the SNF	NOT APPLICABLE	09/14/2023
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	06/04/2026
Stobb, David	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2017
The Laurels of Pender Real Estate, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you explain health changes and treatment options to residents and their families?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Wallace Rehabilitation and Healthcare Center	12.9 mi	Wallace, NC	★★★★★	5/5
Northchase Nursing and Rehabilitation Center	17.0 mi	Wilmington, NC	★★☆☆☆	2/5
Woodbury Wellness Center INC	18.9 mi	Hampstead, NC	★★★☆☆	3/5
Davis Health and Wellness Center at Cambridge Vill	19.3 mi	Wilmington, NC	★★☆☆☆	2/5
Davis Health Care Center	19.7 mi	Wilmington, NC	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Burgaw →

Facility data as of CMS processing date 2026-08-01. CCN 345298.

The Care File

Visit checklist — The Laurels of Pender

311 S Campbell Street, Burgaw, NC 28425 · 9102596007

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345298 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)