Village at Victory Lakes, the
1055 East Grand Avenue, Lindenhurst, IL 60046 · Lake County · 120 certified beds · avg 82 residents/day · certified since Feb 2, 1989
Part of chain: FRANCISCAN COMMUNITIES (6 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 12, 2026 · F-0678
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 13, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · May 14, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 21, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Feb 23, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Feb 19, 2026 (Past Non-Compliance)
▲ Actual harm, one-off · Jan 29, 2025 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Feb 12, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Feb 7, 2024 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 3, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jan 3, 2024 · F-0686 · triggered by a complaint
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 19, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (27)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 14, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Mar 12, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. |
| Mar 12, 2026 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 12, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Feb 23, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 30, 2025 | D · Potential for harm, one-off | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint |
| Oct 28, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 29, 2025 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 29, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 29, 2025 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Jan 29, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Feb 7, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 7, 2024 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 7, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Feb 7, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Feb 7, 2024 | D · Potential for harm, one-off | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. |
| Jan 3, 2024 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 12 | 2 | G ▲ |
| 2025 | 6 | 1 | G ▲ |
| 2026 | 9 | 3 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
5 fines totaling $93,506.
| Date | Type | Amount / length |
|---|---|---|
| May 14, 2026 | Fine | $11,480 |
| Mar 12, 2026 | Fine | $26,685 |
| Feb 23, 2026 | Fine | $19,135 |
| Jan 29, 2025 | Fine | $20,253 |
| Feb 7, 2024 | Fine | $15,953 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.99 | 2.99 | 3.95 | top 16% in Illinois; top 40% in the U.S. |
| Registered Nurse hours | 1.27 | 0.63 | 0.69 | top 8% in Illinois; top 8% in the U.S. |
| Weekend total nurse staffing | 3.58 | 2.67 | 3.50 | top 16% in Illinois; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.01 | 0.56 | 0.48 | top 9% in Illinois; top 6% in the U.S. |
| Total nursing staff turnover (%) | 34.8 | 44.5 | 45.8 | top 25% in Illinois; top 24% in the U.S. |
| RN turnover (%) | 31.6 | 41.8 | 42.9 | top 35% in Illinois; top 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 1.31, weekend 3.70. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Franciscan Sisters of Chicago Services Corporation | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/22/1988 |
| Carroll, Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Carroll, Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2022 |
| Franciscan Sisters of Chicago Services Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 08/08/2025 |
| Parkhill, Roberta | Individual | Corporate Director | NOT APPLICABLE | 08/05/2016 |
| Parkhill, Roberta | Individual | Corporate Officer | NOT APPLICABLE | 05/18/2021 |
| Pomeranets, Eugene | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2021 |
| Pomeranets, Eugene | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2021 |
| Raina, Anshu | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2023 |
| Ramirez-Justin, Andrea | Individual | Corporate Officer | NOT APPLICABLE | 08/23/2020 |
| Rosenberger, Robert | Individual | Corporate Officer | NOT APPLICABLE | 04/11/2023 |
| Stark, James | Individual | Corporate Director | NOT APPLICABLE | 02/19/2014 |
| Stark, James | Individual | Corporate Officer | NOT APPLICABLE | 05/18/2021 |
| Umanskiy, Regina | Individual | Corporate Director | NOT APPLICABLE | 07/05/2022 |
| Umanskiy, Regina | Individual | Corporate Officer | NOT APPLICABLE | 07/05/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hillcrest Retirement Village | 3.4 mi | Round Lake Beach, IL | ★★★☆☆ | 3/5 | |
| Aspyre of Waukegan | 9.3 mi | Waukegan, IL | ★☆☆☆☆ | 1/5 | |
| Elevate Care Waukegan | 9.3 mi | Waukegan, IL | ★★☆☆☆ | 2/5 | |
| Allure of Zion | 9.4 mi | Zion, IL | ★☆☆☆☆ | 1/5 | abuse |
| Waukegan Health and Rehab | 9.5 mi | Waukegan, IL | ★★★★☆ | 4/5 | |
| Alpine Care of Zion | 11.0 mi | Zion, IL | ★★☆☆☆ | 3/5 | |
| Avantara Libertyville | 11.3 mi | Libertyville, IL | ★★★☆☆ | 3/5 | |
| Complete Care at Grande Prairie | 11.7 mi | Pleasant Prairie, WI | ★★☆☆☆ | 2/5 | |
| Claridge Healthcare Center | 11.7 mi | Lake Bluff, IL | ★☆☆☆☆ | 1/5 | abuseSFF |
| Thrive of Lake County | 12.2 mi | Mundelein, IL | ★★★☆☆ | 3/5 | |
| Alta Rehab at Wauconda | 12.2 mi | Wauconda, IL | ★★★★★ | 4/5 | |
| Lake Forest Place | 13.3 mi | Lake Forest, IL | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 145602.