Ventana by Buckner

8301 N. Central Expressway, Dallas, TX 75201 (opens Google Maps) · Dallas County · (214) 758-8031· 72 certified beds · avg 66 residents/day · certified since Mar 17, 2020 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Mar 18, 2026

Serious findings on record

Fines, last 3 years

5.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.

Mar 18, 2026E · Potential for more than minimal harm, pattern
The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. F-0585
Mar 18, 2026E · Potential for more than minimal harm, pattern
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
Mar 18, 2026D · Potential for more than minimal harm, isolated
The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. F-0694

View all 14 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 18, 2026	E · Potential for more than minimal harm, pattern	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Mar 18, 2026	E · Potential for more than minimal harm, pattern	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Mar 18, 2026	D · Potential for more than minimal harm, isolated	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Jul 15, 2025	E · Potential for more than minimal harm, pattern	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. · from a complaint · F-0687
Jul 15, 2025	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Dec 18, 2024	D · Potential for more than minimal harm, isolated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · from a complaint · F-0638
Dec 18, 2024	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641
Dec 18, 2024	D · Potential for more than minimal harm, isolated	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving. · from a complaint · F-0660
Dec 18, 2024	D · Potential for more than minimal harm, isolated	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint · F-0661
Dec 18, 2024	D · Potential for more than minimal harm, isolated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Mar 28, 2024	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Nov 3, 2023	E · Potential for more than minimal harm, pattern	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812
Nov 3, 2023	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Nov 3, 2023	D · Potential for more than minimal harm, isolated	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint · F-0849

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2024

2025

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2023	3	E
2024	6	D
2025	2	E
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityTexas averageU.S. average

Total nurse staffing (hours per resident per day)

5.46

3.46

3.95

Registered Nurse hours

1.01

0.44

0.69

Weekend total nurse staffing

5.21

3.04

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.46	3.46	3.95	top 3% in Texas; top 8% in the U.S.
Registered Nurse hours	1.01	0.44	0.69	top 2% in Texas; top 15% in the U.S.
Weekend total nurse staffing	5.21	3.04	3.50	top 2% in Texas; top 5% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.93	0.34	0.48	top 1% in Texas; top 7% in the U.S.
Total nursing staff turnover (%)	44.8	55.3	45.8	top 32% in Texas; top 50% in the U.S.
RN turnover (%)	21.4	54.6	42.9	top 9% in Texas; top 16% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.11, RN 0.95, weekend 4.88.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Ventana by Buckner. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Buckner Senior Living	Organization	5% or Greater Direct Ownership Interest	100%	12/01/2012
Gentry, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	12/14/2017
Moore, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	04/12/2012
Moore, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	04/12/2012
Reyes, Albert	Individual	Corporate Officer	NOT APPLICABLE	01/02/2007
Robbins, Kenneth	Individual	Corporate Director	NOT APPLICABLE	04/21/2025
Robbins, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	04/25/2025
Robbins, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	04/21/2025

All 8 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you track that every resident's quarterly assessment happens on time?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 100 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Simpson Place	1.0 mi	Dallas, TX	★★☆☆☆	3/5
Avir at Dallas	1.2 mi	Dallas, TX	★☆☆☆☆	2/5
Fair Park Health & Rehabilitation Center	1.7 mi	Dallas, TX	★☆☆☆☆	2/5	abuse
Lakewest Rehabilitation and Skilled Care	4.0 mi	Dallas, TX	★☆☆☆☆	1/5	abuse
The Renaissance at Kessler Park	4.4 mi	Dallas, TX	★★★☆☆	4/5
Forest Park Nursing & Rehabilitation	4.5 mi	Dallas, TX	★☆☆☆☆	1/5
Southern Oaks Therapy and Living Center	4.6 mi	Dallas, TX	★★★☆☆	3/5
Traymore Nursing Center	5.1 mi	Dallas, TX	★★★☆☆	4/5
The Plaza at Edgemere	5.7 mi	Dallas, TX	★★★★☆	4/5
C C Young Memorial Home	6.0 mi	Dallas, TX	★★★★★	5/5
The Villages of Dallas	6.0 mi	Dallas, TX	★★★☆☆	2/5
Le Reve Rehabilitation & Memory Care	6.2 mi	Dallas, TX	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Dallas, TX — 81 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Villages of Lake Highlands — Dallas, TX · overall 2/5
Williamsburg Village Healthcare Campus — Desoto, TX · overall 2/5SFF
Willowbend Nursing and Rehabilitation Center — Mesquite, TX · overall 3/5
Windsor Gardens — Lancaster, TX · overall 2/5
Wylie Oaks Healthcare and Rehabilitation — Wylie, TX · overall 2/5
Advanced Health & Rehab Center of Garland — Garland, TX · overall 1/5
Ashford Hall — Irving, TX · overall 1/5abuse
Avante Rehabilitation Center — Irving, TX · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Dallas →

Facility data as of CMS processing date 2026-08-01. CCN 676483.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Ventana by Buckner

8301 N. Central Expressway, Dallas, TX 75201 · (214) 758-8031

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you prepare residents and families for discharge, and what support do you arrange for after they leave?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 676483 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)