The Plaza at Edgemere
8502 Edgemere, Dallas, TX 75225 · Dallas County · 72 certified beds · avg 60 residents/day · certified since Feb 19, 2004 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 27, 2026 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 1, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 27, 2026 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jan 22, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 22, 2026 | E · Potential for harm, repeated | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Jan 22, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 2, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Oct 3, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Oct 3, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Oct 3, 2024 | E · Potential for harm, repeated | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · from a complaint |
| Oct 3, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Oct 3, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 8 | 0 | F |
| 2025 | 1 | 0 | D |
| 2026 | 4 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,735.
| Date | Type | Amount / length |
|---|---|---|
| Mar 27, 2026 | Fine | $12,735 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.58 | 3.46 | 3.95 | top 6% in Texas; top 21% in the U.S. |
| Registered Nurse hours | 0.81 | 0.44 | 0.69 | top 6% in Texas; top 27% in the U.S. |
| Weekend total nurse staffing | 4.28 | 3.04 | 3.50 | top 5% in Texas; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.60 | 0.34 | 0.48 | top 8% in Texas; top 23% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 55.3 | 45.8 | — |
| RN turnover (%) | 0.0 | 54.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.29, RN 0.76, weekend 4.01. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Grenelle Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/13/2023 |
| Lapis Municipal Opportunities IV LP | Organization | 5% or Greater Indirect Ownership Interest | 100% | 06/13/2023 |
| Certus Edgemere Management LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2024 |
| Chavez, Frank | Individual | Corporate Officer | NOT APPLICABLE | 06/13/2023 |
| Chavez, Frank | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/13/2023 |
| Hatch, Kjerstin | Individual | Corporate Officer | NOT APPLICABLE | 06/13/2023 |
| Hatch, Kjerstin | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/13/2023 |
| Lapis- GP LLC | Organization | General Partnership Interest | NOT APPLICABLE | 06/13/2023 |
| Odorizzi, Sandra | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/13/2025 |
| Odorizzi, Sandra | Individual | ADP of the SNF | NOT APPLICABLE | 10/13/2025 |
| Terrell, Basia | Individual | Corporate Officer | NOT APPLICABLE | 06/13/2023 |
| Terrell, Basia | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/13/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Avir at the Meadow | 2.5 mi | Dallas, TX | ★☆☆☆☆ | 1/5 | |
| The Legacy Midtown Park | 2.6 mi | Dallas, TX | ★★★★★ | 5/5 | |
| Pure Health Transitional Care at Texas Health Pres | 2.7 mi | Dallas, TX | ★★★★★ | 5/5 | |
| Traymore Nursing Center | 2.7 mi | Dallas, TX | ★★★☆☆ | 4/5 | |
| Presbyterian Village North Special Care Ctr | 3.8 mi | Dallas, TX | ★★★★☆ | 4/5 | |
| C C Young Memorial Home | 3.8 mi | Dallas, TX | ★★★★★ | 5/5 | |
| The Highlands Guest Care Center | 4.0 mi | Dallas, TX | ★☆☆☆☆ | 2/5 | |
| Treemont Healthcare and Rehabilitation Center | 4.1 mi | Dallas, TX | ★★☆☆☆ | 2/5 | |
| Forest Park Nursing & Rehabilitation | 4.4 mi | Dallas, TX | ★☆☆☆☆ | 1/5 | |
| Avir at Dallas | 4.8 mi | Dallas, TX | ★☆☆☆☆ | 2/5 | |
| Five Points at Lake Highlands Nursing and Rehab | 5.1 mi | Dallas, TX | ★☆☆☆☆ | 1/5 | |
| Villages of Lake Highlands | 5.3 mi | Dallas, TX | ★★☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 676002.