TexasDallas

The Plaza at Edgemere

8502 Edgemere, Dallas, TX 75225 · Dallas County · 72 certified beds · avg 60 residents/day · certified since Feb 19, 2004 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
1
Serious findings on record
$12,735
Fines, last 3 years
4.58
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Mar 27, 2026 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Apr 1, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Mar 27, 2026▲ G · Actual harm, one-offThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 22, 2026E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 22, 2026E · Potential for harm, repeatedThe facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jan 22, 2026D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 2, 2025D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 3, 2024F · Potential for harm, facility-wideThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Oct 3, 2024E · Potential for harm, repeatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Oct 3, 2024E · Potential for harm, repeatedThe facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · from a complaint
Oct 3, 2024E · Potential for harm, repeatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Oct 3, 2024D · Potential for harm, one-offThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Oct 3, 2024D · Potential for harm, one-offThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Oct 3, 2024D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 3, 2024D · Potential for harm, one-offThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

YearCitationsSerious (G–L)Worst severity that year
202480F
202510D
202641G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,735.

DateTypeAmount / length
Mar 27, 2026Fine$12,735

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityTexas avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.583.463.95top 6% in Texas; top 21% in the U.S.
Registered Nurse hours0.810.440.69top 6% in Texas; top 27% in the U.S.
Weekend total nurse staffing4.283.043.50top 5% in Texas; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)0.600.340.48top 8% in Texas; top 23% in the U.S.
Total nursing staff turnover (%)0.055.345.8
RN turnover (%)0.054.642.9

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.29, RN 0.76, weekend 4.01. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Grenelle Holdings LLCOrganization5% or Greater Direct Ownership Interest100%06/13/2023
Lapis Municipal Opportunities IV LPOrganization5% or Greater Indirect Ownership Interest100%06/13/2023
Certus Edgemere Management LLCOrganizationOperational/Managerial ControlNOT APPLICABLE08/01/2024
Chavez, FrankIndividualCorporate OfficerNOT APPLICABLE06/13/2023
Chavez, FrankIndividualOperational/Managerial ControlNOT APPLICABLE06/13/2023
Hatch, KjerstinIndividualCorporate OfficerNOT APPLICABLE06/13/2023
Hatch, KjerstinIndividualOperational/Managerial ControlNOT APPLICABLE06/13/2023
Lapis- GP LLCOrganizationGeneral Partnership InterestNOT APPLICABLE06/13/2023
Odorizzi, SandraIndividualOperational/Managerial ControlNOT APPLICABLE10/13/2025
Odorizzi, SandraIndividualADP of the SNFNOT APPLICABLE10/13/2025
Terrell, BasiaIndividualCorporate OfficerNOT APPLICABLE06/13/2023
Terrell, BasiaIndividualOperational/Managerial ControlNOT APPLICABLE06/13/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

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C C Young Memorial Home3.8 miDallas, TX★★★★★5/5
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Forest Park Nursing & Rehabilitation4.4 miDallas, TX★☆☆☆☆1/5
Avir at Dallas4.8 miDallas, TX★☆☆☆☆2/5
Five Points at Lake Highlands Nursing and Rehab5.1 miDallas, TX★☆☆☆☆1/5
Villages of Lake Highlands5.3 miDallas, TX★★☆☆☆1/5

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Facility data as of CMS processing date 2026-08-01. CCN 676002.