Twin Rivers Nursing and Rehabilitation Center

Name: Twin Rivers Nursing and Rehabilitation Center
Address: 2420 W. 3rd Street, Owensboro, KY, 42301, US
Telephone: 2706853141

2420 W. 3rd Street, Owensboro, KY 42301 · Daviess County · 132 certified beds · avg 101 residents/day · certified since Sep 3, 1969

Part of chain: BENJAMIN LANDA (48 facilities, chain avg rating 3.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.17

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 26, 2024	F · Potential for harm, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jul 26, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 26, 2024	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Jul 26, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 26, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 26, 2019	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 26, 2019	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 26, 2019	E · Potential for harm, repeated	The facility did not make sure care was delivered by qualified people following each resident's written care plan — the individualized document that spells out exactly what care that resident is supposed to receive.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Mar 26, 2019	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2019	10	0	E
2024	8	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.17	3.71	3.95	bottom 33% in Kentucky; bottom 20% in the U.S.
Registered Nurse hours	0.62	0.74	0.69	bottom 47% in Kentucky; top 45% in the U.S.
Weekend total nurse staffing	2.85	3.27	3.50	bottom 41% in Kentucky; bottom 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.47	0.53	0.48	top 46% in Kentucky; top 37% in the U.S.
Total nursing staff turnover (%)	44.7	46.4	45.8	top 49% in Kentucky; top 49% in the U.S.
RN turnover (%)	25.0	41.8	42.9	top 16% in Kentucky; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.68, weekend 3.13. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Platschek, Alexander	Individual	5% or Greater Direct Ownership Interest	15%	09/01/2018
Platschek, Goldie	Individual	5% or Greater Direct Ownership Interest	25%	09/01/2018
Rubenstein, David	Individual	5% or Greater Direct Ownership Interest	7%	09/01/2018
Bon Harbor Re, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	09/01/2018
Cibc Bank USA	Organization	5% or Greater Security Interest	NOT APPLICABLE	09/01/2018
Kelman, Moshe	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Metropolitan Commercial Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	09/01/2018
Raymer, Myra	Individual	Operational/Managerial Control	NOT APPLICABLE	10/10/2020
Whitledge, Alicia	Individual	W-2 Managing Employee	NOT APPLICABLE	06/05/2023
Whitledge, Alicia	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hermitage Care and Rehabilitation Center	1.1 mi	Owensboro, KY	★★★★★	4/5
Chautauqua Health and Rehabilitation	2.7 mi	Owensboro, KY	★★★☆☆	3/5
Carmel Home	2.9 mi	Owensboro, KY	★★☆☆☆	2/5
Wellington Parc of Owensboro	2.9 mi	Owensboro, KY	★★★★☆	4/5
Signature Healthcare at Hillcrest	3.8 mi	Owensboro, KY	★★★☆☆	3/5
The Transitional Care Center of Owensboro	4.0 mi	Owensboro, KY	★★★★★	5/5
Waters of Rockport Skilled Nursing Facility, the	9.1 mi	Rockport, IN	★☆☆☆☆	1/5
Riverside Care & Rehabilitation Center	16.5 mi	Calhoun, KY	★★★★★	4/5
Heartland Villa Nursing and Rehabilitation Center	17.4 mi	Lewisport, KY	★★★☆☆	4/5
Woodmont Health Campus	17.5 mi	Boonville, IN	★★☆☆☆	2/5
Cypress Grove Rehabilitation Center	19.6 mi	Newburgh, IN	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Owensboro →

Facility data as of CMS processing date 2026-08-01. CCN 185087.

The Care File

Visit checklist — Twin Rivers Nursing and Rehabilitation Center

2420 W. 3rd Street, Owensboro, KY 42301 · 2706853141

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185087 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)