How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 1.16, weekend 3.09.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.45 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain North Shore Healthcare — 59 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Wausau Manor Health Services — Wausau, WI · overall 3/5
• Williams Bay Health Services — Williams Bay, WI · overall 1/5
• Willowcrest Health Services — South Milwaukee, WI · overall 2/5
• Willowdale Health Services — New Holstein, WI · overall 3/5
• Wisconsin Dells Health Services — Wisconsin Dells, WI · overall 3/5
• Wisconsin Rapids Health Services — Wisconsin Rapids, WI · overall 1/5
• Menominee Health Services — Menominee, MI · overall 5/5
• Hopkins Restorative Care Center — Hopkins, MN · overall 1/5

Listed by state, then facility name — not a ranking. Showing 8 of the 58 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
• "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Wisconsin midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 19% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 31 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Superior →