Transitional Care Services at Mercy Medical Center

Name: Transitional Care Services at Mercy Medical Center
Address: 301 SAINT PAUL PLACE, Baltimore, MD, 21202, US
Telephone: 4103329287

301 Saint Paul Place, Baltimore, MD 21202 · Baltimore City County · 35 certified beds · avg 26 residents/day · certified since Apr 18, 1996

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.73

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 21, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Nov 21, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 21, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 21, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 2, 2024	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 2, 2024	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 2, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
May 8, 2019	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 4).

Year	Citations	Worst severity that year
2019	1	D
2024	13	E
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maryland avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.73	3.83	3.95	top 2% in Maryland; top 2% in the U.S.
Registered Nurse hours	3.08	0.83	0.69	top 2% in Maryland; top 1% in the U.S.
Weekend total nurse staffing	6.06	3.43	3.50	top 3% in Maryland; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	2.32	0.63	0.48	top 2% in Maryland; top 1% in the U.S.
Total nursing staff turnover (%)	20.0	40.2	45.8	top 9% in Maryland; top 3% in the U.S.
RN turnover (%)	22.2	38.7	42.9	top 15% in Maryland; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.21, RN 2.84, weekend 5.59. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Mercy Health Services INC	Organization	5% or Greater Indirect Ownership Interest	100%	05/20/1999
Mercy Medical Center INC	Organization	5% or Greater Direct Ownership Interest	100%	03/13/1996
Chase, Michele	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2020
Chase, Michele	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2020
Deibel, Justin	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014
Limpuangthip, Andrea	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Limpuangthip, Andrea	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Schwarzmann, Jennifer	Individual	Corporate Director	NOT APPLICABLE	01/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Roland Park Place	1.2 mi	Baltimore, MD	★★★★★	5/5
Fayette Health and Rehabilitation Center	1.3 mi	Baltimore, MD	★☆☆☆☆	1/5
Future Care Charles Village	1.6 mi	Baltimore, MD	★★★★☆	3/5
Future Care Sandtown-Winchester	1.6 mi	Baltimore, MD	★★★★☆	3/5
Future Care Homewood	2.0 mi	Baltimore, MD	★★★★☆	4/5
Future Care Canton Harbor	2.5 mi	Baltimore, MD	★★★★★	5/5
The Nursing and Rehab Center at Stadium Place	2.6 mi	Baltimore, MD	★★☆☆☆	2/5
Maryland Baptist Aged Home	2.6 mi	Baltimore, MD	★★★☆☆	3/5
Keswick Multi-Care Center	3.2 mi	Baltimore, MD	★★★★☆	3/5
Carroll Park Healthcare	3.4 mi	Baltimore, MD		—/5	abuseSFF
Autumn Lake Healthcare at Alice Manor	3.4 mi	Baltimore, MD	★★★☆☆	3/5
St. Elizabeth Rehabilitation & Nursing Center	3.4 mi	Baltimore, MD	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Baltimore →

Facility data as of CMS processing date 2026-08-01. CCN 215283.

The Care File

Visit checklist — Transitional Care Services at Mercy Medical Center

301 Saint Paul Place, Baltimore, MD 21202 · 4103329287

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 215283 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)