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Three Rivers Health and Rehabilitation Center
1403 Conner Drive, Windsor, NC 27983 (opens Google Maps) · Bertie County · (252) 794-4441· 60 certified beds · avg 47 residents/day · certified since Mar 12, 1992 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIBERTY SENIOR LIVING (37 facilities, chain avg rating 2.8★)
4/5
Health inspection rating (on-site)
inspected Jan 30, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.42
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
View all 6 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 30, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Jan 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Nov 1, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Nov 1, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint · F-0757 |
| Nov 1, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All citationsSerious citations (G–L)
2024
All citations: 3
Serious citations (G–L): 0
2026
All citations: 3
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | E |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.42
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.41
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.12
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.42 | 4.01 | 3.95 | bottom 31% in North Carolina; bottom 33% in the U.S. |
| Registered Nurse hours | 0.41 | 0.64 | 0.69 | bottom 29% in North Carolina; bottom 24% in the U.S. |
| Weekend total nurse staffing | 3.12 | 3.56 | 3.50 | bottom 38% in North Carolina; bottom 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.41 | 0.48 | top 47% in North Carolina; bottom 40% in the U.S. |
| Total nursing staff turnover (%) | 48.9 | 49.0 | 45.8 | bottom 49% in North Carolina; bottom 40% in the U.S. |
| RN turnover (%) | 20.0 | 45.7 | 42.9 | top 12% in North Carolina; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.56, RN 0.43, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.56 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Three Rivers Health and Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Liberty Healthcare Properties of Bertie County LLC | Organization | 5% or Greater Direct Ownership Interest | — | 06/25/2025 |
| Liberty Real Properties, LLC | Organization | 5% or Greater Direct Ownership Interest | — | 06/25/2025 |
| McNeill, John | Individual | 5% or Greater Direct Ownership Interest | — | 10/01/2002 |
| McNeill, Ronald | Individual | 5% or Greater Direct Ownership Interest | — | 10/01/2002 |
| Three Rivers Health and Rehabilitation Center, LLC | Organization | 5% or Greater Direct Ownership Interest | — | 10/01/2002 |
| Bork, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/29/2007 |
| Brown, Penny | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/25/2025 |
| Calcutt, Joseph | Individual | Corporate Officer | NOT APPLICABLE | 06/25/2025 |
| Calcutt, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 06/25/2025 |
| Liberty Healthcare Management INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2002 |
| Long Term Care Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/25/2025 |
| McNeill, John | Individual | Corporate Director | NOT APPLICABLE | 12/15/2005 |
| McNeill, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 06/25/2025 |
| McNeill, Ronald | Individual | Corporate Director | NOT APPLICABLE | 12/15/2005 |
| Miller, Robert | Individual | Corporate Director | NOT APPLICABLE | 09/01/2024 |
| Miller, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| Miller, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 06/25/2025 |
| Oliver, Anna | Individual | Trustee of the SNF | NOT APPLICABLE | 06/25/2025 |
| Purvis, Jenny | Individual | Trustee of the SNF | NOT APPLICABLE | 06/25/2025 |
| Severa, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/25/2025 |
Showing 20 of 21 parties CMS has on file for this facility; 1 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Liberty Senior Living — 37 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Warren Hills Nursing Center — Warrenton, NC · overall 3/5
- Westfield Rehabilitation and Health Center — Sanford, NC · overall 4/5
- Woodhaven Nursing Center — Lumberton, NC · overall 1/5
- Woodlands Nursing & Rehabilitation Center — Fayetteville, NC · overall 4/5
- Yadkin Nursing and Care Center — Yadkinville, NC · overall 5/5
- The Preserve at Fairfield Glade — Crossville, TN · overall 4/5
- Bermuda Commons Nursing and Rehabilitation Center — Advance, NC · overall 3/5
- Briar Creek Health Center — Charlotte, NC · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 36 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 49% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 21 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Windsor Rehabilitation and Healthcare Center | 0.1 mi | Windsor, NC | ★☆☆☆☆ | 1/5 | abuse |
| The Carrolton of Plymouth | 13.6 mi | Plymouth, NC | ★★★☆☆ | 3/5 | |
| Chowan River Nursing and Rehabilitation Center | 19.5 mi | Edenton, NC | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 345404.
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