The Carrolton of Plymouth

Name: The Carrolton of Plymouth
Address: 1084 US 64 East, Plymouth, NC, 27962, US
Telephone: 2527932100

1084 Us 64 East, Plymouth, NC 27962 · Washington County · 114 certified beds · avg 85 residents/day · certified since Nov 11, 1987

Part of chain: CARROLTON NURSING HOMES (6 facilities, chain avg rating 2.3★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.14

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 1, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Mar 27, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 27, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 27, 2025	E · Potential for harm, repeated	The facility did not have a proper governing body legally responsible for its policies and operations, or that body failed to appoint a properly licensed administrator to manage the facility.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 27, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 27, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 27, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Mar 27, 2025	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Feb 22, 2024	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Feb 22, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 22, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 22, 2024	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 22, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Feb 22, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Feb 22, 2024	B · Minimal risk, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 1).

Year	Citations	Worst severity that year
2024	9	E
2025	11	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.14	4.01	3.95	bottom 11% in North Carolina; bottom 19% in the U.S.
Registered Nurse hours	0.35	0.64	0.69	bottom 15% in North Carolina; bottom 15% in the U.S.
Weekend total nurse staffing	2.78	3.56	3.50	bottom 11% in North Carolina; bottom 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.41	0.48	bottom 29% in North Carolina; bottom 18% in the U.S.
Total nursing staff turnover (%)	24.5	49.0	45.8	top 4% in North Carolina; top 6% in the U.S.
RN turnover (%)	0.0	45.7	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.85, RN 0.32, weekend 2.52. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
C. Saunders Roberson, Jr., Trustee of the Carol Saunders Roberson Fami	Organization	5% or Greater Direct Ownership Interest	13%	03/13/2020
Figlewski, Deborah	Individual	5% or Greater Direct Ownership Interest	13%	03/13/2020
Powell, Earl	Individual	5% or Greater Indirect Ownership Interest	13%	03/13/2020
Powell, John	Individual	5% or Greater Direct Ownership Interest	13%	03/13/2020
Roberson-Dixon, Judith	Individual	5% or Greater Direct Ownership Interest	38%	03/13/2020
Russell, Denise	Individual	5% or Greater Direct Ownership Interest	13%	03/13/2020
Carrolton Facility Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2020
Roberson, Carrol	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2020
Roberson, Carrol	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2020
Rozier, Sonya	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2020
Rozier, Sonya	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who owns and governs this facility, and how long has the current administrator been here?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Three Rivers Health and Rehabilitation Center	13.6 mi	Windsor, NC	★★★★☆	4/5
Windsor Rehabilitation and Healthcare Center	13.7 mi	Windsor, NC	★☆☆☆☆	1/5	abuse
Chowan River Nursing and Rehabilitation Center	17.2 mi	Edenton, NC	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Plymouth →

Facility data as of CMS processing date 2026-08-01. CCN 345266.

The Care File

Visit checklist — The Carrolton of Plymouth

1084 Us 64 East, Plymouth, NC 27962 · 2527932100

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who owns and governs this facility, and how long has the current administrator been here?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345266 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)