Arkansas ›Hot Springs

The Springs of Red Oak

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260 Lakepark Drive, Hot Springs, AR 71901 (opens Google Maps) · Garland County · (501) 262-1920· 80 certified beds · avg 53 residents/day · certified since Feb 12, 2005 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: THE SPRINGS ARKANSAS (26 facilities, chain avg rating 3.4★)

3/5
Health inspection rating (on-site)
inspected May 14, 2026
1
Serious findings on record
most recent Feb 8, 2024
$14,935
Fines, last 3 years
4.21
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Feb 8, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Dec 4, 2023 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  2. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550

View all 18 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 14, 2026F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
May 14, 2026D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep residents' personal and medical information private and confidential. · F-0583
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 9, 2025D · Potential for more than minimal harm, isolatedWhen a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732
Jan 9, 2025D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Feb 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 23, 2024E · Potential for more than minimal harm, patternThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Feb 23, 2024E · Potential for more than minimal harm, patternThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Feb 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Feb 8, 2024▲ J · Immediate jeopardy, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Feb 8, 2024E · Potential for more than minimal harm, patternThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Feb 8, 2024E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations: 8
Serious citations (G–L): 1
2025
All citations: 8
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202481J ▲
202580D
202620F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $14,935.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Feb 8, 2024Fine$14,935

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.21
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.38
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.87
Arkansas average: 4.04
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityArkansas avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.214.713.95bottom 22% in Arkansas; top 32% in the U.S.
Registered Nurse hours0.380.480.69bottom 31% in Arkansas; bottom 19% in the U.S.
Weekend total nurse staffing3.874.043.50bottom 44% in Arkansas; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)0.240.280.48bottom 46% in Arkansas; bottom 20% in the U.S.
Total nursing staff turnover (%)78.349.545.8bottom 3% in Arkansas; bottom 3% in the U.S.
RN turnover (%)80.044.842.9bottom 6% in Arkansas; bottom 6% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.33, weekend 3.38.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.68 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Springs of Red Oak. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Gutman, IsaacIndividualDirect Ownership InterestNOT APPLICABLE01/01/2024
Herzberg, ChaimIndividualDirect Ownership InterestNOT APPLICABLE01/01/2024
Hoffman, AlexanderIndividualDirect Ownership InterestNOT APPLICABLE01/09/2024
Taub, JacobIndividualDirect Ownership InterestNOT APPLICABLE01/01/2024
Abel, ArneIndividualOperational/Managerial ControlNOT APPLICABLE02/10/2025
Abel, ArneIndividualADP of the SNFNOT APPLICABLE02/10/2025
Binns, NikkiIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2024
Binns, NikkiIndividualADP of the SNFNOT APPLICABLE01/01/2024
Gutman, IsaacIndividualADP of the SNFNOT APPLICABLE01/01/2024
Herzberg, ChaimIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2024
Herzberg, ChaimIndividualADP of the SNFNOT APPLICABLE01/01/2024
Hoffman, AlexanderIndividualADP of the SNFNOT APPLICABLE01/09/2024
Roda, FerdinandIndividualADP of the SNFNOT APPLICABLE01/01/2024
Taub, JacobIndividualADP of the SNFNOT APPLICABLE01/01/2024

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Springs Arkansas — 26 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 25 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
  • "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
  • "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 78% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
The Pines Nursing and Rehabilitation Center1.0 miHot Springs, AR★★★★☆3/5
The Blossoms at Hot Springs Rehab and Nursing Cent1.7 miHot Springs, AR★★★★★5/5
Quapaw Care and Rehabilitation Center LLC3.5 miHot Springs, AR★★★☆☆3/5
The Springs of Park Ave5.7 miHot Springs, AR★★★☆☆3/5
Belvedere Nursing and Rehabilitation Center, LLC7.0 miHot Springs, AR★★☆☆☆2/5
Lake Hamilton Health and Rehab7.9 miHot Springs, AR★★★☆☆3/5
The Blossoms at the Village Rehab & Nursing Center10.0 miHot Springs, AR★★★☆☆4/5
Encore Healthcare and Rehabi of Malvern13.1 miMalvern, AR★★★☆☆3/5
Arbor Oaks Healthcare and Rehabilitation Center13.2 miMalvern, AR★★★☆☆3/5
Lake Forest Senior Living at Hot Springs Village16.5 miHot Springs Village, AR★★☆☆☆2/5

Compare this facility with the 3 closest →

All facilities in Hot Springs →

Facility data as of CMS processing date 2026-08-01. CCN 045404.

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