The Springs of Red Oak
260 Lakepark Drive, Hot Springs, AR 71901 · Garland County · 80 certified beds · avg 53 residents/day · certified since Feb 12, 2005
Part of chain: THE SPRINGS ARKANSAS (26 facilities, chain avg rating 3.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Feb 8, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Dec 4, 2023 (Past Non-Compliance)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 14, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 14, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 9, 2025 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jan 9, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Feb 23, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 23, 2024 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 23, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 23, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 23, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Feb 8, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 8 | 1 | J ▲ |
| 2025 | 8 | 0 | D |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $14,935.
| Date | Type | Amount / length |
|---|---|---|
| Feb 8, 2024 | Fine | $14,935 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arkansas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.21 | 4.71 | 3.95 | bottom 22% in Arkansas; top 32% in the U.S. |
| Registered Nurse hours | 0.38 | 0.48 | 0.69 | bottom 31% in Arkansas; bottom 19% in the U.S. |
| Weekend total nurse staffing | 3.87 | 4.04 | 3.50 | bottom 44% in Arkansas; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.28 | 0.48 | bottom 46% in Arkansas; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 78.3 | 49.5 | 45.8 | bottom 3% in Arkansas; bottom 3% in the U.S. |
| RN turnover (%) | 80.0 | 44.8 | 42.9 | bottom 6% in Arkansas; bottom 6% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.33, weekend 3.38. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gutman, Isaac | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Herzberg, Chaim | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Hoffman, Alexander | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/09/2024 |
| Taub, Jacob | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2024 |
| Abel, Arne | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2025 |
| Abel, Arne | Individual | ADP of the SNF | NOT APPLICABLE | 02/10/2025 |
| Binns, Nikki | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Binns, Nikki | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Gutman, Isaac | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Herzberg, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Herzberg, Chaim | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Hoffman, Alexander | Individual | ADP of the SNF | NOT APPLICABLE | 01/09/2024 |
| Roda, Ferdinand | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Taub, Jacob | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Pines Nursing and Rehabilitation Center | 1.0 mi | Hot Springs, AR | ★★★★☆ | 3/5 | |
| The Blossoms at Hot Springs Rehab and Nursing Cent | 1.7 mi | Hot Springs, AR | ★★★★★ | 5/5 | |
| Quapaw Care and Rehabilitation Center LLC | 3.5 mi | Hot Springs, AR | ★★★☆☆ | 3/5 | |
| The Springs of Park Ave | 5.7 mi | Hot Springs, AR | ★★★☆☆ | 3/5 | |
| Belvedere Nursing and Rehabilitation Center, LLC | 7.0 mi | Hot Springs, AR | ★★☆☆☆ | 2/5 | |
| Lake Hamilton Health and Rehab | 7.9 mi | Hot Springs, AR | ★★★☆☆ | 3/5 | |
| The Blossoms at the Village Rehab & Nursing Center | 10.0 mi | Hot Springs, AR | ★★★☆☆ | 4/5 | |
| Encore Healthcare and Rehabi of Malvern | 13.1 mi | Malvern, AR | ★★★☆☆ | 3/5 | |
| Arbor Oaks Healthcare and Rehabilitation Center | 13.2 mi | Malvern, AR | ★★★☆☆ | 3/5 | |
| Lake Forest Senior Living at Hot Springs Village | 16.5 mi | Hot Springs Village, AR | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 045404.