The Springs Broadway

Name: The Springs Broadway
Address: 800 WEST BROADWAY, West Memphis, AR, 72301, US
Telephone: 8707355174

800 West Broadway, West Memphis, AR 72301 · Crittenden County · 119 certified beds · avg 80 residents/day · certified since Apr 1, 1992 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: THE SPRINGS ARKANSAS (26 facilities, chain avg rating 3.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.24

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 1, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 27, 2025	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Mar 27, 2025	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint
Mar 27, 2025	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
Mar 27, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Apr 23, 2024	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Feb 2, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Feb 2, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 2, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 2, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 2, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Feb 2, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Feb 2, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 2, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 2, 2024	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Nov 10, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 10, 2022	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Nov 10, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 10, 2022	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Nov 10, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 10, 2022	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 4).

Year	Citations	Worst severity that year
2022	7	F
2024	10	E
2025	4	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.24	4.71	3.95	bottom 24% in Arkansas; top 31% in the U.S.
Registered Nurse hours	0.48	0.48	0.69	top 41% in Arkansas; bottom 34% in the U.S.
Weekend total nurse staffing	3.88	4.04	3.50	bottom 45% in Arkansas; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.28	0.48	top 17% in Arkansas; top 45% in the U.S.
Total nursing staff turnover (%)	37.5	49.5	45.8	top 15% in Arkansas; top 30% in the U.S.
RN turnover (%)	72.7	44.8	42.9	bottom 12% in Arkansas; bottom 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.44, weekend 3.56. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Aj-Arp LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2020
Anderson, April	Individual	Operational/Managerial Control	NOT APPLICABLE	11/27/2023
Anderson, April	Individual	ADP of the SNF	NOT APPLICABLE	11/27/2023
Gutman, Isaac	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Hoffman, Alexander	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Hoffman, Helen	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Kurz, Chaim	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	10/02/2025
Kurz, Solomon	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Palm Tree HC Arkansas LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2020
Taub, Jacob	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2020
Troxel, Roger	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2019
Troxel, Roger	Individual	ADP of the SNF	NOT APPLICABLE	12/31/2019
West Memphis Realty Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/31/2019
White River Healthcare LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/31/2019
White River Healthcare LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/02/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Springs of Avalon	0.6 mi	West Memphis, AR	★★☆☆☆	2/5
Willowbend Health and Rehabilitation, LLC	3.8 mi	Marion, AR	★★★☆☆	2/5
Harborview Post Acute	9.3 mi	Memphis, TN	★★★☆☆	2/5
Parkway Health and Rehabilitation Center	9.8 mi	Memphis, TN	★★★☆☆	3/5
Midtown Center for Health and Rehabilitation	10.9 mi	Memphis, TN	★★☆☆☆	3/5
Majestic Gardens at Memphis Rehab & SNC	10.9 mi	Memphis, TN	★☆☆☆☆	1/5	SFF
Graceland Rehabilitation and Nursing Care Center	12.8 mi	Memphis, TN	★☆☆☆☆	1/5	SFF
Allen Morgan Health and Rehabilitation Center	14.0 mi	Memphis, TN	★★★★★	5/5
Highlands Health and Rehabilitation Center	14.0 mi	Memphis, TN	★★☆☆☆	2/5
Signature Healthcare of Memphis	15.3 mi	Memphis, TN	★★★★★	5/5
Ave Maria Home	15.3 mi	Bartlett, TN	★★☆☆☆	2/5
Diversicare of Southaven	15.7 mi	Southaven, MS	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in West Memphis →

Facility data as of CMS processing date 2026-08-01. CCN 045195.

The Care File

Visit checklist — The Springs Broadway

800 West Broadway, West Memphis, AR 72301 · 8707355174

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045195 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)