Lake Forest Senior Living at Hot Springs Village

Name: Lake Forest Senior Living at Hot Springs Village
Address: 121 CORTEZ RD, Hot Springs Village, AR, 71909, US
Telephone: 5019151708

121 Cortez Rd, Hot Springs Village, AR 71909 · Garland County · 50 certified beds · avg 41 residents/day · certified since Mar 1, 1992

Part of chain: CONTINUUM HEALTHCARE (13 facilities, chain avg rating 2.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

$13,627

Fines, last 3 years

3.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Sep 26, 2024 · F-0678 · triggered by a complaint

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Nov 6, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 5, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Sep 5, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 26, 2024	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint
Jun 12, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 12, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Jun 12, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 12, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 12, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 7, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 7, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 7, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 7, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	E
2024	6	1	J ▲
2025	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $13,627.

Date	Type	Amount / length
Sep 26, 2024	Fine	$13,627

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Arkansas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.58	4.71	3.95	bottom 2% in Arkansas; bottom 41% in the U.S.
Registered Nurse hours	0.44	0.48	0.69	bottom 48% in Arkansas; bottom 29% in the U.S.
Weekend total nurse staffing	3.61	4.04	3.50	bottom 26% in Arkansas; top 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.52	0.28	0.48	top 6% in Arkansas; top 31% in the U.S.
Total nursing staff turnover (%)	60.4	49.5	45.8	bottom 19% in Arkansas; bottom 16% in the U.S.
RN turnover (%)	66.7	44.8	42.9	bottom 21% in Arkansas; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.69, RN 0.46, weekend 3.72. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Andrew Tobias 2021 Family Trust	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Ar Propco Member LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Bharany, Neeraj	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Bruckstein, Daniel	Individual	5% or Greater Security Interest	NOT APPLICABLE	08/01/2024
Bruckstein, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Bruckstein, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Continuum Healthcare I INC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Continuum Healthcare I INC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
CRTD U-Art 4 of Daniel Bruckstein Grantor Retained Annuity Trust	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Dorn, Cheryl	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Dorn, Cheryl	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Ej Enterprises Ny LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Golberg, Ephriam	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Hancock, Phyllis	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Hancock, Phyllis	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Hot Springs SNF Realty LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
I Lieber 2018 Family Trust	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Josef Yunger Family 2012 Trust	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024
Lieber, Joseph	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Pitsy LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The Blossoms at the Village Rehab & Nursing Center	6.6 mi	Hot Springs, AR	★★★☆☆	4/5
Belvedere Nursing and Rehabilitation Center, LLC	9.6 mi	Hot Springs, AR	★★☆☆☆	2/5
The Springs of Park Ave	11.0 mi	Hot Springs, AR	★★★☆☆	3/5
The Blossoms at Hot Springs Rehab and Nursing Cent	15.2 mi	Hot Springs, AR	★★★★★	5/5
The Pines Nursing and Rehabilitation Center	15.6 mi	Hot Springs, AR	★★★★☆	3/5
The Springs of Red Oak	16.5 mi	Hot Springs, AR	★★★☆☆	3/5
Quapaw Care and Rehabilitation Center LLC	17.4 mi	Hot Springs, AR	★★★☆☆	3/5
Lake Hamilton Health and Rehab	18.9 mi	Hot Springs, AR	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Hot Springs Village →

Facility data as of CMS processing date 2026-08-01. CCN 045191.

The Care File

Visit checklist — Lake Forest Senior Living at Hot Springs Village

121 Cortez Rd, Hot Springs Village, AR 71909 · 5019151708

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $13,627

Most serious findings on record:

▲ Sep 26, 2024 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 045191 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)