Arkansas ›West Memphis

The Springs Broadway

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800 West Broadway, West Memphis, AR 72301 (opens Google Maps) · Crittenden County · (870) 735-5174· 119 certified beds · avg 80 residents/day · certified since Apr 1, 1992 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: THE SPRINGS ARKANSAS (26 facilities, chain avg rating 3.4★)

2/5
Health inspection rating (on-site)
inspected Mar 27, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.24
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677

  2. E · Potential for more than minimal harm, pattern

    The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677

  3. E · Potential for more than minimal harm, pattern

    The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint F-0688

View all 22 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jul 1, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Mar 27, 2025E · Potential for more than minimal harm, patternThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
Mar 27, 2025E · Potential for more than minimal harm, patternThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint · F-0688
Mar 27, 2025E · Potential for more than minimal harm, patternThe facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint · F-0805
Mar 27, 2025E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812
Apr 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804
Feb 2, 2024E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812
Feb 2, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 2, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Feb 2, 2024B · Potential for minimal harm, patternThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Nov 10, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 10, 2022E · Potential for more than minimal harm, patternThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Nov 10, 2022E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Nov 10, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Nov 10, 2022D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Nov 10, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Nov 10, 2022D · Potential for more than minimal harm, isolatedThe facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 4).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 7
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202270F
2024100E
202540E
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityArkansas averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.24
Arkansas average: 4.71
U.S. average: 3.95
Registered Nurse hours
This facility: 0.48
Arkansas average: 0.48
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.88
Arkansas average: 4.04
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityArkansas avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.244.713.95bottom 24% in Arkansas; top 31% in the U.S.
Registered Nurse hours0.480.480.69top 41% in Arkansas; bottom 34% in the U.S.
Weekend total nurse staffing3.884.043.50bottom 45% in Arkansas; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)0.420.280.48top 17% in Arkansas; top 45% in the U.S.
Total nursing staff turnover (%)37.549.545.8top 15% in Arkansas; top 30% in the U.S.
RN turnover (%)72.744.842.9bottom 12% in Arkansas; bottom 9% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.44, weekend 3.56.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.89 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Springs Broadway. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Aj-Arp LLCOrganizationADP of the SNFNOT APPLICABLE01/01/2020
Anderson, AprilIndividualOperational/Managerial ControlNOT APPLICABLE11/27/2023
Anderson, AprilIndividualADP of the SNFNOT APPLICABLE11/27/2023
Gutman, IsaacIndividualADP of the SNFNOT APPLICABLE01/01/2020
Hoffman, AlexanderIndividualADP of the SNFNOT APPLICABLE01/01/2020
Hoffman, HelenIndividualADP of the SNFNOT APPLICABLE01/01/2020
Kurz, ChaimIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE10/02/2025
Kurz, SolomonIndividualADP of the SNFNOT APPLICABLE01/01/2020
Palm Tree HC Arkansas LLCOrganizationADP of the SNFNOT APPLICABLE01/01/2020
Taub, JacobIndividualADP of the SNFNOT APPLICABLE01/01/2020
Troxel, RogerIndividualOperational/Managerial ControlNOT APPLICABLE12/31/2019
Troxel, RogerIndividualADP of the SNFNOT APPLICABLE12/31/2019
West Memphis Realty Holdings LLCOrganizationADP of the SNFNOT APPLICABLE12/31/2019
White River Healthcare LLCOrganizationOperational/Managerial ControlNOT APPLICABLE12/31/2019
White River Healthcare LLCOrganizationADP of the SNFNOT APPLICABLE10/02/2025

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Springs Arkansas — 26 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 25 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
  • "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Could I join residents for a meal to see the food quality and temperature for myself?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 20 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
The Springs of Avalon0.6 miWest Memphis, AR★★☆☆☆2/5
Willowbend Health and Rehabilitation, LLC3.8 miMarion, AR★★★☆☆2/5
Harborview Post Acute9.3 miMemphis, TN★★★☆☆2/5
Parkway Health and Rehabilitation Center9.8 miMemphis, TN★★★☆☆3/5
Midtown Center for Health and Rehabilitation10.9 miMemphis, TN★★☆☆☆3/5
Majestic Gardens at Memphis Rehab & SNC10.9 miMemphis, TN★☆☆☆☆1/5SFF
Graceland Rehabilitation and Nursing Care Center12.8 miMemphis, TN★☆☆☆☆1/5SFF
Allen Morgan Health and Rehabilitation Center14.0 miMemphis, TN★★★★★5/5
Highlands Health and Rehabilitation Center14.0 miMemphis, TN★★☆☆☆2/5
Signature Healthcare of Memphis15.3 miMemphis, TN★★★★★5/5
Ave Maria Home15.3 miBartlett, TN★★☆☆☆2/5
Diversicare of Southaven15.7 miSouthaven, MS★☆☆☆☆1/5

Compare this facility with the 3 closest →

All facilities in West Memphis →

Facility data as of CMS processing date 2026-08-01. CCN 045195.

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