The Springs of Avalon

How to file a complaint about care →

1 fine totaling $8,416.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.23, RN 0.31, weekend 2.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.23 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 13 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Springs Arkansas — 26 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Springs of Barrow — Little Rock, AR · overall 4/5
• The Springs of Brinkley — Brinkley, AR · overall 1/5
• The Springs of Camden — Camden, AR · overall 4/5
• The Springs of Chenal — Little Rock, AR · overall 5/5
• The Springs of el Dorado — El Dorado, AR · overall 3/5
• The Springs of Fairfield Bay — Fairfield Bay, AR · overall 5/5
• The Springs of Greers Ferry — Heber Springs, AR · overall 4/5
• The Springs of Harrison — Harrison, AR · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 25 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 56% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in West Memphis →