The Ridge Post Acute

Name: The Ridge Post Acute
Address: 1355 CLAYTON ROAD, San Jose, CA, 95127, US
Telephone: 4082513070

1355 Clayton Road, San Jose, CA 95127 · Santa Clara County · 54 certified beds · avg 46 residents/day · certified since Sep 5, 2002

Part of chain: LINKS HEALTHCARE GROUP (32 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (41)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 9, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 12, 2026	F · Potential for harm, facility-wide	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Jan 12, 2026	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jan 12, 2026	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Jan 12, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jan 12, 2026	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Jan 12, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jan 12, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 12, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 12, 2026	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Oct 25, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 25, 2024	F · Potential for harm, facility-wide	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Oct 25, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 25, 2024	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Oct 25, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 25, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Oct 25, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Oct 25, 2024	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
May 22, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 22, 2024	E · Potential for harm, repeated	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · from a complaint
May 22, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 21, 2023	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 21, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Apr 21, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 21, 2023	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Apr 21, 2023	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.
Apr 21, 2023	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 9).

Year	Citations	Worst severity that year
2023	20	E
2024	11	F
2026	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.53	4.31	3.95	bottom 12% in California; bottom 38% in the U.S.
Registered Nurse hours	0.25	0.61	0.69	bottom 4% in California; bottom 5% in the U.S.
Weekend total nurse staffing	3.30	3.90	3.50	bottom 16% in California; bottom 47% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.24	0.51	0.48	bottom 20% in California; bottom 20% in the U.S.
Total nursing staff turnover (%)	48.3	36.7	45.8	bottom 17% in California; bottom 41% in the U.S.
RN turnover (%)	0.0	38.1	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.93, RN 0.27, weekend 3.67. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Clawson, Scott	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/07/2019
Earl, Steven	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/07/2019
Morales, James	Individual	5% or Greater Direct Ownership Interest	24%	10/07/2019
Morales, Judith	Individual	5% or Greater Direct Ownership Interest	24%	10/07/2019
Sanofsky, Jack	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/07/2019
Tilford, Toby	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/07/2019
Anderson, Chad	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Beardsley, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2019
Beardsley, Mary	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Bernholz, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2019
Bernholz, Victoria	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Deguzman, Myrna	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2019
Deguzman, Myrna	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Eide Bailly LLP	Organization	ADP of the SNF	NOT APPLICABLE	10/07/2019
Forbright Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	10/01/2019
Frojelin, Antonette	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2019
Frojelin, Antonette	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Heaton, Kolby	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2019
Heaton, Kolby	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019
Kaur, Ishdeep	Individual	ADP of the SNF	NOT APPLICABLE	10/07/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you track that every resident's quarterly assessment happens on time?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Inspire Behavioral Health	1.8 mi	San Jose, CA	★★☆☆☆	1/5
Vista Manor Nursing Center	2.2 mi	San Jose, CA	★★★★★	5/5
Canyon Springs Post-Acute	2.2 mi	San Jose, CA	★★★★☆	3/5
Mission de la Casa	2.8 mi	San Jose, CA	★★☆☆☆	1/5
San Jose Healthcare & Wellness Center	4.0 mi	San Jose, CA	★★★☆☆	3/5
The Redwoods Post-Acute	6.7 mi	San Jose, CA	★★★☆☆	2/5
Herman Health Care Center	7.1 mi	San Jose, CA	★☆☆☆☆	1/5
Milpitas Care Center	7.2 mi	Milpitas, CA	★★☆☆☆	2/5
White Blossom Care Center	7.3 mi	San Jose, CA	★★☆☆☆	1/5
Lincoln Glen Skilled Nursing	7.4 mi	San Jose, CA	★★★★★	3/5
Skyline Healthcare Center - San Jose	7.4 mi	San Jose, CA	★☆☆☆☆	1/5
O'Connor Hospital D/P SNF	7.4 mi	San Jose, CA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in San Jose →

Facility data as of CMS processing date 2026-08-01. CCN 555799.

The Care File

Visit checklist — The Ridge Post Acute

1355 Clayton Road, San Jose, CA 95127 · 4082513070

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555799 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)