Florida ›Fort Myers

The Preserve

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14750 Hope Center Loop, Fort Myers, FL 33912 (opens Google Maps) · Lee County · (239) 574-0078· 75 certified beds · avg 70 residents/day · certified since Apr 9, 2020 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: VOLUNTEERS OF AMERICA SENIOR LIVING (6 facilities, chain avg rating 3.2★)

5/5
Health inspection rating (on-site)
inspected Oct 2, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.53
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint F-0585

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide safe and appropriate pain management for a resident who needed it. F-0697

View all 8 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 16, 2025D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint · F-0585
Nov 16, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Nov 16, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Nov 16, 2023D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Feb 17, 2022E · Potential for more than minimal harm, patternThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Feb 17, 2022D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 17, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Feb 17, 2022D · Potential for more than minimal harm, isolatedThe facility did not have enough support staff to safely and effectively run its food and nutrition service. · F-0802

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 4
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202240E
202330D
202510D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.53
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 1.05
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.03
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.534.033.95top 15% in Florida; top 22% in the U.S.
Registered Nurse hours1.050.760.69top 16% in Florida; top 14% in the U.S.
Weekend total nurse staffing4.033.683.50top 18% in Florida; top 22% in the U.S.
Weekend RN hours (not acuity-adjusted)0.770.530.48top 17% in Florida; top 13% in the U.S.
Total nursing staff turnover (%)33.841.445.8top 30% in Florida; top 21% in the U.S.
RN turnover (%)36.846.042.9top 32% in Florida; top 41% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.65, RN 1.08, weekend 4.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Preserve. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Voa Lee County Health Care Facility, INC.Organization5% or Greater Direct Ownership Interest100%10/13/2015
Arnold, PattiIndividualCorporate DirectorNOT APPLICABLE07/01/2016
Bloom, ShawnIndividualCorporate DirectorNOT APPLICABLE07/01/2017
Budzynski, JosephIndividualCorporate OfficerNOT APPLICABLE04/02/2012
Erickson, KarenIndividualCorporate DirectorNOT APPLICABLE07/01/2022
Gavin, NancyIndividualCorporate OfficerNOT APPLICABLE11/11/2011
Gavin, NancyIndividualADP of the SNFNOT APPLICABLE10/13/2015
Hackett, KarenIndividualCorporate DirectorNOT APPLICABLE07/01/2023
Keller, RyanIndividualOperational/Managerial ControlNOT APPLICABLE01/20/2025
Keller, RyanIndividualADP of the SNFNOT APPLICABLE01/20/2025
King, MichaelIndividualCorporate OfficerNOT APPLICABLE07/01/2010
Knapp, KeithIndividualCorporate DirectorNOT APPLICABLE07/01/2016
Mahadevan, AnandIndividualOperational/Managerial ControlNOT APPLICABLE06/01/2020
Mahadevan, AnandIndividualADP of the SNFNOT APPLICABLE01/31/2025
Mullen, BethIndividualCorporate DirectorNOT APPLICABLE07/01/2023
Nutz, FaithIndividualCorporate OfficerNOT APPLICABLE09/01/2018
Nutz, FaithIndividualADP of the SNFNOT APPLICABLE09/01/2018
Perkins, DerrickIndividualCorporate DirectorNOT APPLICABLE07/01/2019
Peterson, JeanneIndividualCorporate DirectorNOT APPLICABLE07/01/2017
Rase, NancyIndividualCorporate DirectorNOT APPLICABLE07/01/2016

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Volunteers of America Senior Living — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "What is your current medication error rate, and what have you changed to bring errors down?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "How is your kitchen staffed, and have meals ever been delayed because of staffing?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 23 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Gulf Coast Medical Center Skilled Nursing Unit2.3 miFort Myers, FL★★★★★5/5
Eagleridge Health and Rehabilitation Center2.5 miFort Myers, FL★★★☆☆2/5abuse
Ambassador Healthcare at College Park4.4 miFort Myers, FL★☆☆☆☆1/5
Fort Myers Rehabilitation and Nursing Center4.8 miFort Myers, FL★★☆☆☆2/5
Healthpark Care Center5.0 miFort Myers, FL★★★★★5/5
Lodge at Cypress Cove, the5.2 miFort Myers, FL★★★★★5/5
Life Care Center of Estero6.2 miEstero, FL★★★★★4/5
Page Rehabilitation and Healthcare Center6.3 miFort Myers, FL★★☆☆☆1/5
Cedarbrook Health and Rehabilitation Center6.3 miFort Myers, FL★★★☆☆2/5
Aspire at Evans6.9 miFort Myers, FL★☆☆☆☆1/5
Winkler Court8.4 miFort Myers, FL★★☆☆☆1/5
Lee Memorial Hospital Skilled Nursing Unit8.5 miFort Myers, FL★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lee, FL — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Fort Myers →

Facility data as of CMS processing date 2026-08-01. CCN 106137.

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