1333 Santa Barbara Blvd, Cape Coral, FL 33991 (opens Google Maps) · Lee County · (239) 772-1333· 85 certified beds · avg 89 residents/day · certified since Aug 28, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
SFF
What Special Focus status means →
Part of chain: VOLUNTEERS OF AMERICA SENIOR LIVING (6 facilities, chain avg rating 3.2★)
New to these records? How to read an inspection report →
Health inspection rating: —/5 · CMS overall rating: —/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Immediate jeopardy, pattern · Apr 2, 2024 · F-0578 · triggered by a complaint
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 12, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, pattern · Apr 2, 2024 · F-0678 · triggered by a complaint
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 12, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, pattern · Apr 2, 2024 · F-0726 · triggered by a complaint
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Why it matters: Undertrained caregivers are more likely to miss warning signs and make care mistakes.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 12, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, pattern · Apr 2, 2024 · F-0835 · triggered by a complaint
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (K): Immediate jeopardy to resident health or safety was cited. The scope was a pattern: more than a limited occurrence, without being widespread. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 12, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Nov 20, 2025 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 12, 2026 (Deficient, Provider has date of correction)
Showing the latest 3 of 21 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. F-0848
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| May 7, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. · F-0848 |
| May 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 20, 2025 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 20, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Nov 20, 2025 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Nov 20, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| May 1, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| May 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Apr 2, 2024 | ▲ K · Immediate jeopardy, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint · F-0578 |
| Apr 2, 2024 | ▲ K · Immediate jeopardy, pattern | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint · F-0678 |
| Apr 2, 2024 | ▲ K · Immediate jeopardy, pattern | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726 |
| Apr 2, 2024 | ▲ K · Immediate jeopardy, pattern | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint · F-0835 |
Citations from standard inspections decreased between the last two inspection cycles (10 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 4 | K ▲ |
| 2025 | 14 | 1 | G ▲ |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
3 fines totaling $37,092.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Nov 20, 2025 | Fine | $19,920 |
| Apr 2, 2024 | Fine | $8,586 |
| Apr 2, 2024 | Fine | $8,586 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.79 | 4.03 | 3.95 | top 11% in Florida; top 17% in the U.S. |
| Registered Nurse hours | 1.17 | 0.76 | 0.69 | top 12% in Florida; top 10% in the U.S. |
| Weekend total nurse staffing | 4.45 | 3.68 | 3.50 | top 9% in Florida; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.89 | 0.53 | 0.48 | top 12% in Florida; top 8% in the U.S. |
| Total nursing staff turnover (%) | 53.6 | 41.4 | 45.8 | bottom 20% in Florida; bottom 28% in the U.S. |
| RN turnover (%) | 55.9 | 46.0 | 42.9 | bottom 30% in Florida; bottom 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.93, RN 1.20, weekend 4.58.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.93 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: —/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: —/5 · long-stay residents: —/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Gulf Coast Village. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Volunteers of America | Organization | 5% or Greater Direct Ownership Interest | — | 08/01/2004 |
| Volunteers of America | Organization | 5% or Greater Indirect Ownership Interest | 100% | 08/01/2004 |
| Volunteers of America National Services | Organization | 5% or Greater Direct Ownership Interest | — | 01/01/2026 |
| Bata, Jeff | Individual | Corporate Officer | NOT APPLICABLE | 10/24/2025 |
| Bloom, Shawn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2017 |
| Budzynski, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2012 |
| Budzynski, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2012 |
| Divietro, Angelique | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/12/2025 |
| Divietro, Angelique | Individual | ADP of the SNF | NOT APPLICABLE | 05/12/2025 |
| Erickson, Karen | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Hackett, Karen | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Jackson, Carmen | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Keller, Ryan | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2024 |
| Keller, Ryan | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Keller, Ryan | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
| King, Michael | Individual | Corporate Officer | NOT APPLICABLE | 03/05/2020 |
| King, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/05/2020 |
| King, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 03/05/2020 |
| Kittleson, Melissa | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Mahadevan, Anand | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2020 |
Showing 20 of 39 parties CMS has on file for this facility; 19 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Volunteers of America Senior Living — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aviata at Santa Barbara | 1.6 mi | Cape Coral, FL | ★★☆☆☆ | 1/5 | SFF |
| Rehab & Healthcare Center of Cape Coral | 2.6 mi | Cape Coral, FL | ★☆☆☆☆ | 1/5 | |
| Aviata at North Fort Myers | 4.3 mi | N Ft Myers, FL | ★★★☆☆ | 2/5 | |
| Cedarbrook Health and Rehabilitation Center | 6.3 mi | Fort Myers, FL | ★★★☆☆ | 2/5 | |
| Lee Memorial Hospital Skilled Nursing Unit | 6.3 mi | Fort Myers, FL | ★★★★★ | 5/5 | |
| Page Rehabilitation and Healthcare Center | 6.7 mi | Fort Myers, FL | ★★☆☆☆ | 1/5 | |
| Aspire at Evans | 7.2 mi | Fort Myers, FL | ★☆☆☆☆ | 1/5 | |
| Fort Myers Rehabilitation and Nursing Center | 7.5 mi | Fort Myers, FL | ★★☆☆☆ | 2/5 | |
| Ambassador Healthcare at College Park | 7.6 mi | Fort Myers, FL | ★☆☆☆☆ | 1/5 | |
| Winkler Court | 8.7 mi | Fort Myers, FL | ★★☆☆☆ | 1/5 | |
| Healthpark Care Center | 8.9 mi | Fort Myers, FL | ★★★★★ | 5/5 | |
| Larsen Health Center | 9.2 mi | Fort Myers, FL | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Lee, FL — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105672.
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