The Preserve

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.65, RN 1.08, weekend 4.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Volunteers of America Senior Living — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Anoka Rehabilitation and Living Center — Anoka, MN · overall 4/5
• Rochester Rehabilitation and Living Center — Rochester, MN · overall 1/5
• Horizons Care Center — Eckert, CO · overall 3/5
• Valley Manor Care Center — Montrose, CO · overall 3/5abuse
• Gulf Coast Village — Cape Coral, FL · overall —/5SFF

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How is your kitchen staffed, and have meals ever been delayed because of staffing?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lee, FL — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Aviata at North Fort Myers — N Ft Myers, FL · overall 3/5
• Aviata at Santa Barbara — Cape Coral, FL · overall 2/5SFF

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Fort Myers →