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The Pines Healthcare Center
3015 17th Street NW, Canton, OH 44708 (opens Google Maps) · Stark County · (330) 454-6508· 80 certified beds · avg 78 residents/day · certified since Mar 9, 1992 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)
4/5
Health inspection rating (on-site)
inspected May 19, 2026
0
Serious findings on record
$0
Fines, last 3 years
2.93
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 19 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| May 19, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| May 19, 2026 | B · Potential for minimal harm, pattern | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jun 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jun 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Jun 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Oct 2, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759 |
| Sep 14, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have enough support staff to safely and effectively run its food and nutrition service. · from a complaint · F-0802 |
| Sep 14, 2023 | F · Potential for more than minimal harm, widespread | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Sep 14, 2023 | F · Potential for more than minimal harm, widespread | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint · F-0809 |
| Sep 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Sep 14, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Sep 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. · from a complaint · F-0800 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 7).
All citationsSerious citations (G–L)
2023
All citations: 7
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 7
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | F |
| 2024 | 3 | 0 | D |
| 2025 | 2 | 0 | D |
| 2026 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.93
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.47
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.62
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.93 | 3.45 | 3.95 | bottom 20% in Ohio; bottom 12% in the U.S. |
| Registered Nurse hours | 0.47 | 0.60 | 0.69 | bottom 33% in Ohio; bottom 33% in the U.S. |
| Weekend total nurse staffing | 2.62 | 3.07 | 3.50 | bottom 20% in Ohio; bottom 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.42 | 0.48 | top 47% in Ohio; top 49% in the U.S. |
| Total nursing staff turnover (%) | 37.7 | 48.7 | 45.8 | top 22% in Ohio; top 30% in the U.S. |
| RN turnover (%) | 33.3 | 43.9 | 42.9 | top 31% in Ohio; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.54, weekend 3.00.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Pines Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Health Care Lease Facilities, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 03/01/2018 |
| Sxcy Holdings, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 03/01/2018 |
| Sxcy MSTR Lsco, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/01/2018 |
| 17th Street Mgt Co., LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2018 |
| 17th Street Mgt Co., LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/24/2025 |
| C.R. Stoltz Family Investment Company INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| C.R. Stoltz Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Groves, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/14/2023 |
| Health Care Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Health Care Lease Facilities, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Hoffman, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2023 |
| Hoffman, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2023 |
| I. Rosedale Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| R.S. Wilheim Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Romeo, Dominic | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2023 |
| Romeo, Dominic | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
| Ronald S Wilheim 2012 Spousal Trust | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| Rosedale Family Investment Company, INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| RRW, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
| S.L. Rosedale Irrevocable Trust | Organization | ADP of the SNF | NOT APPLICABLE | 03/01/2018 |
Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Communicare Health — 110 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Wood Glen Alzheimer's Community — Dayton, OH · overall 3/5
- Wyant Woods Healthcare Center — Akron, OH · overall 2/5abuse
- Annandale Healthcare Center — Annandale, VA · overall 1/5
- Battlefield Park Healthcare Center — Petersburg, VA · overall 2/5
- Cedars Healthcare Center — Charlottesville, VA · overall 2/5
- Mount Vernon Healthcare Center — Alexandria, VA · overall 1/5
- Petersburg Healthcare Center — Petersburg, VA · overall 2/5abuse
- Beckley Healthcare Center — Beckley, WV · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 109 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you explain health changes and treatment options to residents and their families?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 26 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 47 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hall of Fame Rehabilitation and Nursing Center | 0.5 mi | Canton, OH | ★★☆☆☆ | 1/5 | |
| Astoria Skilled Nursing and Rehabilitation | 0.6 mi | Canton, OH | ★☆☆☆☆ | 1/5 | |
| Canton Christian Home | 1.3 mi | Canton, OH | ★★★★☆ | 3/5 | |
| The Pavilion at Edgefield for Nursing and Rehabili | 1.9 mi | Canton, OH | ★☆☆☆☆ | 1/5 | |
| Bethany Nursing Home, INC | 2.0 mi | Canton, OH | ★★☆☆☆ | 1/5 | |
| McKinley Nursing | 2.1 mi | Canton, OH | ★★★☆☆ | 3/5 | |
| Gardens of Belden Village | 2.7 mi | Canton, OH | ★☆☆☆☆ | 2/5 | |
| Hanover Healthcare Center | 3.6 mi | Massillon, OH | ★★☆☆☆ | 1/5 | |
| Windsor Medical Center INC | 4.3 mi | North Canton, OH | ★★★★☆ | 4/5 | |
| Meadow Wind Health Care Center | 4.6 mi | Massillon, OH | ★★★☆☆ | 3/5 | |
| Laurels of Massillon, the | 4.7 mi | Massillon, OH | ★★★★★ | 4/5 | |
| Altercare of Nobles Pond, INC | 4.8 mi | Canton, OH | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Stark, OH — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Altercare of Alliance Ctr for Rehab & NC INC — Alliance, OH · overall 3/5
- Altercare of Hartville Ctr for — Hartville, OH · overall 5/5
- Altercare of Louisville Ctr for Rehab & Nsg Care — Louisville, OH · overall 3/5
- Altercare of Navarre Ctr for Rehab & Nrsg Care — Navarre, OH · overall 2/5
- Amherst Meadows Skilled Nursing and Rehab — Massillon, OH · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365862.
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