Altercare of Alliance Ctr for Rehab & NC INC

Name: Altercare of Alliance Ctr for Rehab & NC INC
Address: 11750 KLINGER AVENUE NE, Alliance, OH, 44601, US
Telephone: 3308238263

11750 Klinger Avenue NE, Alliance, OH 44601 · Stark County · 96 certified beds · avg 68 residents/day · certified since Nov 28, 1978

Part of chain: ALTERCARE (22 facilities, chain avg rating 3.3★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.82

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 3, 2025	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 22, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 22, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 14, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · from a complaint
Oct 27, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Oct 27, 2022	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 27, 2022	F · Potential for harm, facility-wide	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Oct 27, 2022	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 27, 2022	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Oct 24, 2019	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 24, 2019	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 24, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (15 → 4).

Year	Citations	Worst severity that year
2019	3	E
2022	15	F
2023	1	E
2024	3	F
2025	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.82	3.45	3.95	bottom 13% in Ohio; bottom 9% in the U.S.
Registered Nurse hours	0.42	0.60	0.69	bottom 24% in Ohio; bottom 26% in the U.S.
Weekend total nurse staffing	2.44	3.07	3.50	bottom 9% in Ohio; bottom 8% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.42	0.48	bottom 35% in Ohio; bottom 36% in the U.S.
Total nursing staff turnover (%)	55.4	48.7	45.8	bottom 30% in Ohio; bottom 24% in the U.S.
RN turnover (%)	50.0	43.9	42.9	bottom 43% in Ohio; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.58, weekend 3.33. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Gerald F Schroer Jr	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Matthew Schroer	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Gerald F Schroer Dynasty Tr Ua 12312009 Margaret S Goodman	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2015
Susanne Schroer Dynasty Trust U/A	Organization	5% or Greater Indirect Ownership Interest	—	12/15/2009
The Schroer Group, INC.	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2001
TSG Nursing Centers, INC	Organization	5% or Greater Direct Ownership Interest	100%	12/13/2002
Altercare of Ohio, INC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2001
Film, George	Individual	Corporate Officer	NOT APPLICABLE	06/01/2018
Goodman, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2003
Johnson, Kathy	Individual	Corporate Officer	NOT APPLICABLE	01/01/2010
Mock, Douglas	Individual	W-2 Managing Employee	NOT APPLICABLE	09/20/2021
Mock, Douglas	Individual	Corporate Director	NOT APPLICABLE	09/20/2021
Mock, Douglas	Individual	Corporate Officer	NOT APPLICABLE	09/20/2021
Nutter, Orian	Individual	Corporate Officer	NOT APPLICABLE	10/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Roselawn Gardens Nursing & Rehabilitation	0.2 mi	Alliance, OH	★★★★★	4/5
McCrea Manor NSNG and Rehab Ctr LLC	1.9 mi	Alliance, OH	★★☆☆☆	3/5
Canterbury Villa of Alliance	2.9 mi	Alliance, OH	★★☆☆☆	2/5
Bel Air Care Center	2.9 mi	Alliance, OH	★★★★☆	4/5
Green Meadows Skilled Nursing and Rehab	5.7 mi	Louisville, OH	★★☆☆☆	1/5
Crandall Nursing Home	5.9 mi	Sebring, OH	★★★★☆	4/5
Louisville Gardens Care Center	7.7 mi	Louisville, OH	★★☆☆☆	1/5
Altercare of Louisville Ctr for Rehab & Nsg Care	8.2 mi	Louisville, OH	★★★☆☆	3/5
Auburn Skilled Nursing and Rehab	9.6 mi	Salem, OH	★★★★☆	3/5
Saint Joseph Care Center	10.2 mi	Louisville, OH	★★☆☆☆	2/5
Altercare of Hartville Ctr for	11.8 mi	Hartville, OH	★★★★★	4/5
Windsor Medical Center INC	14.0 mi	North Canton, OH	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Alliance →

Facility data as of CMS processing date 2026-08-01. CCN 365402.

The Care File

Visit checklist — Altercare of Alliance Ctr for Rehab & NC INC

11750 Klinger Avenue NE, Alliance, OH 44601 · 3308238263

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365402 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)