Ohio ›North Canton

Windsor Medical Center INC

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1454 East Maple Street, North Canton, OH 44720 (opens Google Maps) · Stark County · (330) 499-8300· 20 certified beds · avg 20 residents/day · certified since Jul 14, 2017 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected May 8, 2025
0
Serious findings on record
$6,512
Fines, last 3 years
4.53
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628

  3. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

View all 8 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 2, 2026F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
May 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628
May 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
May 8, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Jun 23, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jun 23, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Jun 23, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jun 23, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 4
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202240F
202530D
202610F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

2 fines totaling $6,512, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
May 8, 2025Payment Denial38 days from Aug 8, 2025
Jan 8, 2024Fine$2,279
Dec 18, 2023Fine$4,233

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.53
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.77
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.76
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.533.453.95top 6% in Ohio; top 22% in the U.S.
Registered Nurse hours0.770.600.69top 17% in Ohio; top 30% in the U.S.
Weekend total nurse staffing3.763.073.50top 10% in Ohio; top 31% in the U.S.
Weekend RN hours (not acuity-adjusted)0.440.420.48top 35% in Ohio; top 40% in the U.S.
Total nursing staff turnover (%)54.548.745.8bottom 32% in Ohio; bottom 26% in the U.S.
RN turnover (%)66.743.942.9bottom 18% in Ohio; bottom 15% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.41, RN 0.75, weekend 3.67.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.41 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: —/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Windsor Medical Center INC. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Swallen, ThomasIndividual5% or Greater Direct Ownership Interest100%02/26/1999
Swallen, ThomasIndividualCorporate DirectorNOT APPLICABLE02/26/1999
Swallen, ThomasIndividualCorporate OfficerNOT APPLICABLE02/26/1999
Swallen, ThomasIndividualOperational/Managerial ControlNOT APPLICABLE02/26/1999
Swallen, ThomasIndividualTrustee of the SNFNOT APPLICABLE02/26/1999
Westfield Bank, FSBOrganizationOperational/Managerial ControlNOT APPLICABLE02/26/1999

All 6 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 55% total nursing staff turnover here — who on the care team has been with you longest?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 57 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Saint Luke Lutheran Home1.6 miNorth Canton, OH★☆☆☆☆1/5SFF
The Pavilion at Edgefield for Nursing and Rehabili2.8 miCanton, OH★☆☆☆☆1/5
Bethany Nursing Home, INC2.8 miCanton, OH★★☆☆☆1/5
Gardens of Belden Village3.0 miCanton, OH★☆☆☆☆2/5
Canton Christian Home3.5 miCanton, OH★★★★☆3/5
The Pines Healthcare Center4.3 miCanton, OH★★★★★4/5
Hall of Fame Rehabilitation and Nursing Center4.6 miCanton, OH★★☆☆☆1/5
Altercare of Hartville Ctr for4.8 miHartville, OH★★★★★4/5
Astoria Skilled Nursing and Rehabilitation4.9 miCanton, OH★☆☆☆☆1/5
Saint Joseph Care Center4.9 miLouisville, OH★★☆☆☆2/5
McKinley Nursing5.3 miCanton, OH★★★☆☆3/5
Altercare of Nobles Pond, INC5.4 miCanton, OH★★★☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Stark, OH — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in North Canton →

Facility data as of CMS processing date 2026-08-01. CCN 366456.

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