Windsor Medical Center INC

Name: Windsor Medical Center INC
Address: 1454 EAST MAPLE STREET, North Canton, OH, 44720, US
Telephone: 3304998300

1454 East Maple Street, North Canton, OH 44720 · Stark County · 20 certified beds · avg 20 residents/day · certified since Jul 14, 2017

4/5

Health inspection rating (on-site)

Serious findings on record

$6,512

Fines, last 3 years

4.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 2, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 8, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
May 8, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 8, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 23, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 23, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).

Year	Citations	Worst severity that year
2022	4	F
2025	3	D
2026	1	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $6,512, plus 1 Medicare payment denial period.

Date	Type	Amount / length
May 8, 2025	Payment Denial	38 days from Aug 8, 2025
Jan 8, 2024	Fine	$2,279
Dec 18, 2023	Fine	$4,233

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.53	3.45	3.95	top 6% in Ohio; top 22% in the U.S.
Registered Nurse hours	0.77	0.60	0.69	top 17% in Ohio; top 30% in the U.S.
Weekend total nurse staffing	3.76	3.07	3.50	top 10% in Ohio; top 31% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.44	0.42	0.48	top 35% in Ohio; top 40% in the U.S.
Total nursing staff turnover (%)	54.5	48.7	45.8	bottom 32% in Ohio; bottom 26% in the U.S.
RN turnover (%)	66.7	43.9	42.9	bottom 18% in Ohio; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.41, RN 0.75, weekend 3.67. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: —/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Swallen, Thomas	Individual	5% or Greater Direct Ownership Interest	100%	02/26/1999
Swallen, Thomas	Individual	Corporate Director	NOT APPLICABLE	02/26/1999
Swallen, Thomas	Individual	Corporate Officer	NOT APPLICABLE	02/26/1999
Swallen, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	02/26/1999
Swallen, Thomas	Individual	Trustee of the SNF	NOT APPLICABLE	02/26/1999
Westfield Bank, FSB	Organization	Operational/Managerial Control	NOT APPLICABLE	02/26/1999

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Saint Luke Lutheran Home	1.6 mi	North Canton, OH	★☆☆☆☆	1/5	SFF
The Pavilion at Edgefield for Nursing and Rehabili	2.8 mi	Canton, OH	★☆☆☆☆	1/5
Bethany Nursing Home, INC	2.8 mi	Canton, OH	★★☆☆☆	1/5
Gardens of Belden Village	3.0 mi	Canton, OH	★☆☆☆☆	2/5
Canton Christian Home	3.5 mi	Canton, OH	★★★★☆	3/5
The Pines Healthcare Center	4.3 mi	Canton, OH	★★★★★	4/5
Hall of Fame Rehabilitation and Nursing Center	4.6 mi	Canton, OH	★★☆☆☆	1/5
Altercare of Hartville Ctr for	4.8 mi	Hartville, OH	★★★★★	4/5
Astoria Skilled Nursing and Rehabilitation	4.9 mi	Canton, OH	★☆☆☆☆	1/5
Saint Joseph Care Center	4.9 mi	Louisville, OH	★★☆☆☆	2/5
McKinley Nursing	5.3 mi	Canton, OH	★★★☆☆	3/5
Altercare of Nobles Pond, INC	5.4 mi	Canton, OH	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in North Canton →

Facility data as of CMS processing date 2026-08-01. CCN 366456.

The Care File

Visit checklist — Windsor Medical Center INC

1454 East Maple Street, North Canton, OH 44720 · 3304998300

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $6,512

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366456 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)