The Pines Healthcare Center

Name: The Pines Healthcare Center
Address: 3015 17TH STREET NW, Canton, OH, 44708, US
Telephone: 3304546508

3015 17th Street NW, Canton, OH 44708 · Stark County · 80 certified beds · avg 78 residents/day · certified since Mar 9, 1992

Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.93

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 19, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
May 19, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 19, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 19, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
May 19, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
May 19, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 19, 2026	B · Minimal risk, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
May 21, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 21, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 26, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 26, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 26, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Oct 2, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Sep 14, 2023	F · Potential for harm, facility-wide	The facility did not have enough support staff to safely and effectively run its food and nutrition service. · from a complaint
Sep 14, 2023	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Sep 14, 2023	F · Potential for harm, facility-wide	The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Sep 14, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 7).

Year	Citations	Worst severity that year
2023	7	F
2024	3	D
2025	2	D
2026	7	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.93	3.45	3.95	bottom 20% in Ohio; bottom 12% in the U.S.
Registered Nurse hours	0.47	0.60	0.69	bottom 33% in Ohio; bottom 33% in the U.S.
Weekend total nurse staffing	2.62	3.07	3.50	bottom 20% in Ohio; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.42	0.48	top 47% in Ohio; top 49% in the U.S.
Total nursing staff turnover (%)	37.7	48.7	45.8	top 22% in Ohio; top 30% in the U.S.
RN turnover (%)	33.3	43.9	42.9	top 31% in Ohio; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.54, weekend 3.00. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Health Care Lease Facilities, LLC	Organization	5% or Greater Indirect Ownership Interest	—	03/01/2018
Sxcy Holdings, LLC	Organization	5% or Greater Indirect Ownership Interest	—	03/01/2018
Sxcy MSTR Lsco, LLC	Organization	5% or Greater Direct Ownership Interest	100%	03/01/2018
17th Street Mgt Co., LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/2018
17th Street Mgt Co., LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/24/2025
C.R. Stoltz Family Investment Company INC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
C.R. Stoltz Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
Groves, Donna	Individual	Operational/Managerial Control	NOT APPLICABLE	04/14/2023
Health Care Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
Health Care Lease Facilities, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
Hoffman, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2023
Hoffman, Scott	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2023
I. Rosedale Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
R.S. Wilheim Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
Romeo, Dominic	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023
Romeo, Dominic	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2023
Ronald S Wilheim 2012 Spousal Trust	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
Rosedale Family Investment Company, INC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
RRW, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018
S.L. Rosedale Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	03/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Hall of Fame Rehabilitation and Nursing Center	0.5 mi	Canton, OH	★★☆☆☆	1/5
Astoria Skilled Nursing and Rehabilitation	0.6 mi	Canton, OH	★☆☆☆☆	1/5
Canton Christian Home	1.3 mi	Canton, OH	★★★★☆	3/5
The Pavilion at Edgefield for Nursing and Rehabili	1.9 mi	Canton, OH	★☆☆☆☆	1/5
Bethany Nursing Home, INC	2.0 mi	Canton, OH	★★☆☆☆	1/5
McKinley Nursing	2.1 mi	Canton, OH	★★★☆☆	3/5
Gardens of Belden Village	2.7 mi	Canton, OH	★☆☆☆☆	2/5
Hanover Healthcare Center	3.6 mi	Massillon, OH	★★☆☆☆	1/5
Windsor Medical Center INC	4.3 mi	North Canton, OH	★★★★☆	4/5
Meadow Wind Health Care Center	4.6 mi	Massillon, OH	★★★☆☆	3/5
Laurels of Massillon, the	4.7 mi	Massillon, OH	★★★★★	4/5
Altercare of Nobles Pond, INC	4.8 mi	Canton, OH	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Canton →

Facility data as of CMS processing date 2026-08-01. CCN 365862.

The Care File

Visit checklist — The Pines Healthcare Center

3015 17th Street NW, Canton, OH 44708 · 3304546508

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365862 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)