Brookestone of Papillion

Name: Brookestone of Papillion
Address: 610 South Polk Street, Papillion, NE, 68046, US
Telephone: 4023397700

610 South Polk Street, Papillion, NE 68046 · Sarpy County · 110 certified beds · avg 94 residents/day · certified since May 19, 2005

Part of chain: VETTER SENIOR LIVING (22 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.54

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 19, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 4, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 2, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Nov 2, 2023	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Nov 2, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 8, 2022	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.

Inspection trend by year

Year	Citations	Worst severity that year
2022	1	D
2023	4	F
2024	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Nebraska avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.54	4.33	3.95	top 39% in Nebraska; top 22% in the U.S.
Registered Nurse hours	0.86	0.72	0.69	top 29% in Nebraska; top 23% in the U.S.
Weekend total nurse staffing	3.96	3.79	3.50	top 37% in Nebraska; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.56	0.47	0.48	top 28% in Nebraska; top 26% in the U.S.
Total nursing staff turnover (%)	28.7	48.7	45.8	top 10% in Nebraska; top 12% in the U.S.
RN turnover (%)	10.5	44.1	42.9	top 6% in Nebraska; top 4% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.79, weekend 3.65. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Vetter Senior Living	Organization	5% or Greater Direct Ownership Interest	100%	12/23/2016
Harris, John	Individual	Contracted Managing Employee	NOT APPLICABLE	02/15/2019
Harris, John	Individual	Operational/Managerial Control	NOT APPLICABLE	02/15/2019
Stuhr, Brian	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Stuhr, Brian	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Stuhr, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vanekeren, Glenn	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vanekeren, Glenn	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vanekeren, Glenn	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vetter Senior Living	Organization	Operational/Managerial Control	NOT APPLICABLE	12/23/2016
Vetter, Eldora	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vetter, Eldora	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vetter, Eldora	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Vetter, Jack	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2017
Vetter, Jack	Individual	Corporate Officer	NOT APPLICABLE	06/15/2017
Vetter, Jack	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
VSL Vetter Health Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2017
Walters, Ashley	Individual	Contracted Managing Employee	NOT APPLICABLE	09/13/2021
Walters, Ashley	Individual	Operational/Managerial Control	NOT APPLICABLE	09/13/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hillcrest Shadow Lake LLC	1.0 mi	Papillion, NE	★☆☆☆☆	2/5
Hillcrest Country Estates-Cottages	2.4 mi	Papillion, NE	★★☆☆☆	2/5
Good Samaritan Society - Millard	5.0 mi	Omaha, NE	★★★★☆	4/5
Omaha Nursing and Rehabilitation Center	5.1 mi	Omaha, NE	★☆☆☆☆	1/5
Emerald Nursing & Rehab Omaha	5.8 mi	Omaha, NE	★☆☆☆☆	1/5	SFF
Emerald Nursing & Rehabilitation Mercy	6.1 mi	Omaha, NE	★☆☆☆☆	1/5	SFF
Hillcrest Millard LLC	6.5 mi	Omaha, NE	★☆☆☆☆	2/5
Brookestone Village	6.5 mi	Omaha, NE	★★★★★	4/5
Newport House	6.9 mi	Omaha, NE	★★★★★	3/5
Hillcrest Health & Rehab	6.9 mi	Bellevue, NE	★★☆☆☆	2/5
The Banyan at Montclair	7.1 mi	Omaha, NE		—/5	SFF
Douglas County Health Center	7.5 mi	Omaha, NE	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Papillion →

Facility data as of CMS processing date 2026-08-01. CCN 285268.

The Care File

Visit checklist — Brookestone of Papillion

610 South Polk Street, Papillion, NE 68046 · 4023397700

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 285268 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)