Telford Terrace

1025 Robert L Telford Drive, Richmond, KY 40475 (opens Google Maps) · Madison County · (859) 626-5200· 26 certified beds · avg 21 residents/day · certified since Nov 24, 2003 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

5/5

Health inspection rating (on-site)

inspected Dec 11, 2025

Serious findings on record

most recent Jan 15, 2022

Fines, last 3 years

4.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, isolated · Jan 15, 2022 · F-0880

The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.

Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Mar 8, 2022 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.

Feb 24, 2023D · Potential for more than minimal harm, isolated
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
Jan 15, 2022J · Immediate jeopardy, isolated
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
Jan 15, 2022F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 7 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Feb 24, 2023	D · Potential for more than minimal harm, isolated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Jan 15, 2022	▲ J · Immediate jeopardy, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 15, 2022	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 15, 2022	E · Potential for more than minimal harm, pattern	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638
Jan 15, 2022	E · Potential for more than minimal harm, pattern	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jan 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Jan 15, 2022	D · Potential for more than minimal harm, isolated	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2022

2023

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2022	6	1	J ▲
2023	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityKentucky averageU.S. average

Total nurse staffing (hours per resident per day)

4.96

3.71

3.95

Registered Nurse hours

1.16

0.74

0.69

Weekend total nurse staffing

4.07

3.27

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Kentucky avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.96	3.71	3.95	top 10% in Kentucky; top 14% in the U.S.
Registered Nurse hours	1.16	0.74	0.69	top 9% in Kentucky; top 11% in the U.S.
Weekend total nurse staffing	4.07	3.27	3.50	top 13% in Kentucky; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.96	0.53	0.48	top 8% in Kentucky; top 7% in the U.S.
Total nursing staff turnover (%)	89.3	46.4	45.8	bottom 1% in Kentucky; bottom 1% in the U.S.
RN turnover (%)	60.0	41.8	42.9	bottom 21% in Kentucky; bottom 22% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.71, RN 1.10, weekend 3.86.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.71 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Telford Terrace. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ballard, Michael	Individual	Corporate Director	NOT APPLICABLE	03/03/2025
Brooks, Pamela	Individual	Corporate Director	NOT APPLICABLE	06/11/2020
Brooks, Pamela	Individual	Operational/Managerial Control	NOT APPLICABLE	06/11/2023
Brooks, Pamela	Individual	ADP of the SNF	NOT APPLICABLE	06/11/2023
Devers, Dustin	Individual	Corporate Director	NOT APPLICABLE	12/01/2022
Devers, Dustin	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2022
Devers, Dustin	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2022
Ferguson, John	Individual	Corporate Director	NOT APPLICABLE	02/28/2013
Ney, Marshall	Individual	Corporate Director	NOT APPLICABLE	01/01/1995
Ogden, Marion	Individual	Corporate Director	NOT APPLICABLE	03/03/2025
Reed, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/18/2025
Reed, Michael	Individual	Corporate Director	NOT APPLICABLE	03/03/2025
Shelton, Richard	Individual	Corporate Director	NOT APPLICABLE	12/03/2015
Vance, Jackie	Individual	Corporate Director	NOT APPLICABLE	12/04/2014
Yoder, Ervin	Individual	Corporate Director	NOT APPLICABLE	03/03/2025

All 15 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you track that every resident's quarterly assessment happens on time?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 89% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 15 within 20 miles)

Facility	Distance	City	Overall	Inspection
Kenwood Health and Rehabilitation Center	1.8 mi	Richmond, KY	★★★★★	5/5
Madison Health and Rehabilitation Center	1.8 mi	Richmond, KY	★☆☆☆☆	3/5
Berea Health and Rehabilitation	11.5 mi	Berea, KY	★★★☆☆	4/5
The Terrace Nursing and Rehabilitation Center	11.8 mi	Berea, KY	★★★★☆	5/5
Nicholasville Nursing and Rehabilitation	16.8 mi	Nicholasville, KY	★☆☆☆☆	2/5
Hartland Park Health & Rehabilitation	17.1 mi	Lexington, KY	★☆☆☆☆	1/5
Bluegrass Care & Rehabilitation Center	17.6 mi	Lexington, KY	★★★★☆	4/5
Fountain Circle Care & Rehabilitation Center	18.1 mi	Winchester, KY	★★☆☆☆	2/5
Sayre Christian Village Nursing Home	18.3 mi	Lexington, KY	★☆☆☆☆	2/5
Lexington Premier Nursing & Rehab	18.4 mi	Lexington, KY	★☆☆☆☆	1/5
Irvine Nursing and Rehabilitation Center	18.4 mi	Irvine, KY	★★★★☆	4/5
Landmark of Lancaster Rehabilitation and Nursing C	18.5 mi	Lancaster, KY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Richmond →

Facility data as of CMS processing date 2026-08-01. CCN 185451.

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The Care File

Visit checklist — Telford Terrace

1025 Robert L Telford Drive, Richmond, KY 40475 · (859) 626-5200

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Jan 15, 2022 (F-0880, Immediate jeopardy, isolated): The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 89% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 185451 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)