Swan Health at Wichita Falls
1101 Grace Street, Wichita Falls, TX 76301 · Wichita County · 72 certified beds · avg 44 residents/day · certified since Nov 15, 1990
Part of chain: THE CARPENTER HEALTH NETWORK (4 facilities, chain avg rating 2.5★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | E · Potential for harm, repeated | The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Mar 20, 2025 | E · Potential for harm, repeated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Mar 20, 2025 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 20, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Mar 20, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 24, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 9, 2024 | F · Potential for harm, facility-wide | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| Feb 9, 2024 | E · Potential for harm, repeated | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. |
| Feb 9, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Feb 9, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Nov 4, 2023 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 4 | 0 | F |
| 2025 | 7 | 0 | E |
| 2026 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.38 | 3.46 | 3.95 | bottom 2% in Texas; bottom 3% in the U.S. |
| Registered Nurse hours | 0.15 | 0.44 | 0.69 | bottom 2% in Texas; bottom 1% in the U.S. |
| Weekend total nurse staffing | 2.24 | 3.04 | 3.50 | bottom 5% in Texas; bottom 4% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.34 | 0.48 | bottom 22% in Texas; bottom 13% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 55.3 | 45.8 | — |
| RN turnover (%) | 0.0 | 54.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.20, weekend 3.04. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company · changed ownership in the last 12 months
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Mayeaux, Rachel | Individual | 5% or Greater Direct Ownership Interest | 10% | 08/01/2025 |
| Mitchell, Patrick | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/01/2025 |
| PCM Holdings I, INC. | Organization | 5% or Greater Indirect Ownership Interest | 80% | 08/01/2025 |
| PCM Rehab Enterprises LLC | Organization | 5% or Greater Direct Ownership Interest | 80% | 08/01/2025 |
| Rambin, Patrick | Individual | Direct Ownership Interest | NOT APPLICABLE | 08/01/2025 |
| Boyer, Micah | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2025 |
| Boyer, Micah | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Cam-Grace, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/01/2025 |
| Cam-Grace, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Foley, Linda | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2025 |
| Foley, Linda | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2025 |
| Foley, Linda | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Holleman, Emily | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/04/2025 |
| Mayeaux, Rachel | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2025 |
| Mayeaux, Rachel | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Mitchell, Kelly | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/03/2025 |
| Mitchell, Patrick | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/01/2025 |
| Mitchell, Patrick | Individual | Corporate Director | NOT APPLICABLE | 08/01/2025 |
| Mitchell, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2025 |
| Mitchell, Patrick | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do frontline staff report care problems, and how does your quality improvement program act on them?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Midwestern Healthcare Center | 2.1 mi | Wichita Falls, TX | ★★★☆☆ | 2/5 | |
| Senior Care Health & Rehabilitation Center - Wichi | 2.1 mi | Wichita Falls, TX | ★★★★☆ | 5/5 | |
| Texhoma Christian Care Center INC | 2.3 mi | Wichita Falls, TX | ★★★★★ | 5/5 | |
| Rolling Meadows | 3.1 mi | Wichita Falls, TX | —/5 | ||
| Advanced Rehabilitation and Healthcare of Wichita | 3.9 mi | Wichita Falls, TX | ★★★★☆ | 4/5 | |
| University Park Nursing and Rehabilitation | 4.2 mi | Wichita Falls, TX | ★★★☆☆ | 4/5 | |
| Sheridan Medical Lodge | 12.4 mi | Burkburnett, TX | ★★★★☆ | 5/5 | |
| Avir at Burkburnett | 14.4 mi | Burkburnett, TX | ★★☆☆☆ | 3/5 | |
| Grace Care Center of Henrietta | 18.1 mi | Henrietta, TX | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 455901.