How to file a complaint about care →
No fines or payment denials in the published 3-year window.
316 East 14th Street, Kaukauna, WI 54130 (opens Google Maps) · Outagamie County · (920) 766-6020· 105 certified beds · avg 97 residents/day · certified since Jul 1, 1997 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: FRANCISCAN SISTERS OF CHRISTIAN CHARITY (3 facilities, chain avg rating 3.7★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jun 16, 2025 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Apr 2, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 6 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.71 | 4.29 | 3.95 | top 29% in Wisconsin; top 18% in the U.S. |
| Registered Nurse hours | 1.03 | 1.01 | 0.69 | top 41% in Wisconsin; top 15% in the U.S. |
| Weekend total nurse staffing | 4.38 | 3.84 | 3.50 | top 26% in Wisconsin; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.68 | 0.48 | top 34% in Wisconsin; top 14% in the U.S. |
| Total nursing staff turnover (%) | 36.6 | 46.9 | 45.8 | top 21% in Wisconsin; top 28% in the U.S. |
| RN turnover (%) | 33.3 | 39.7 | 42.9 | top 40% in Wisconsin; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.80, RN 1.05, weekend 4.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for St Paul Elder Services, INC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abel, Jackie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Abel, Jackie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2015 |
| Abel, Jackie | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Acker, Charleen | Individual | Corporate Director | NOT APPLICABLE | 03/01/2017 |
| Acker, Charleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2017 |
| Acker, Charleen | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2017 |
| Amergis Healthcare Staffing, INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| Amergis Healthcare Staffing, INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/13/2026 |
| Brady, Nicole | Individual | Corporate Director | NOT APPLICABLE | 03/01/2019 |
| Brady, Nicole | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2019 |
| Brady, Nicole | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2019 |
| Davis Clinical Consulting | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Davis Clinical Consulting | Organization | ADP of the SNF | NOT APPLICABLE | 12/23/2025 |
| Eiting, Clay | Individual | Corporate Director | NOT APPLICABLE | 03/01/2024 |
| Eiting, Clay | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2024 |
| Eiting, Clay | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2024 |
| Franciscan Sisters of Christian Charity Sponsored Ministries, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/15/2010 |
| Franciscan Sisters of Christian Charity Sponsored Ministries, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 12/23/2025 |
| Gage, Michael | Individual | Corporate Director | NOT APPLICABLE | 03/01/2019 |
| Gage, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2019 |
Showing 20 of 47 parties CMS has on file for this facility; 27 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Franciscan Sisters of Christian Charity — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Little Chute Health Services | 1.6 mi | Little Chute, WI | ★☆☆☆☆ | 1/5 | |
| Edenbrook of Appleton North | 6.3 mi | Appleton, WI | ★★☆☆☆ | 2/5 | |
| Rennes Health and Rehab Center-Appleton | 6.6 mi | Appleton, WI | ★★★★★ | 5/5 | |
| Meadowbrook at Appleton | 6.7 mi | Appleton, WI | ★★☆☆☆ | 2/5 | |
| Oakridge Gardens Nur Ctr, INC | 7.3 mi | Menasha, WI | ★★★☆☆ | 3/5 | |
| Peabody Manor | 7.4 mi | Appleton, WI | ★★★★☆ | 3/5 | |
| Brewster Village | 9.2 mi | Appleton, WI | ★★★★☆ | 3/5 | |
| Rennes Health and Rehab Center-De Pere | 15.5 mi | De Pere, WI | ★★★★★ | 5/5 | |
| Anna John Resident Centered Care Community | 16.5 mi | Oneida, WI | ★★★★★ | 4/5 | |
| Good Shepherd Services LTD | 17.7 mi | Seymour, WI | ★★★★☆ | 4/5 | |
| Woodside Lutheran Home | 17.8 mi | Green Bay, WI | ★★★★★ | 5/5 | |
| Park View Health Center | 18.3 mi | Oshkosh, WI | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 525617.
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