Wisconsin ›Kaukauna

St Paul Elder Services, INC

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316 East 14th Street, Kaukauna, WI 54130 (opens Google Maps) · Outagamie County · (920) 766-6020· 105 certified beds · avg 97 residents/day · certified since Jul 1, 1997 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: FRANCISCAN SISTERS OF CHRISTIAN CHARITY (3 facilities, chain avg rating 3.7★)

5/5
Health inspection rating (on-site)
inspected May 12, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.71
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint F-0580

  2. E · Potential for more than minimal harm, pattern

    The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600

  3. E · Potential for more than minimal harm, pattern

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 8 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 26, 2026D · Potential for more than minimal harm, isolatedThe facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580
Jun 16, 2025E · Potential for more than minimal harm, patternThe facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600
Apr 2, 2025E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Apr 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Apr 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Apr 2, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 26, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202410D
202560E
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.71
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 1.03
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.38
Wisconsin average: 3.84
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityWisconsin avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.714.293.95top 29% in Wisconsin; top 18% in the U.S.
Registered Nurse hours1.031.010.69top 41% in Wisconsin; top 15% in the U.S.
Weekend total nurse staffing4.383.843.50top 26% in Wisconsin; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)0.750.680.48top 34% in Wisconsin; top 14% in the U.S.
Total nursing staff turnover (%)36.646.945.8top 21% in Wisconsin; top 28% in the U.S.
RN turnover (%)33.339.742.9top 40% in Wisconsin; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.80, RN 1.05, weekend 4.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.80 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for St Paul Elder Services, INC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Abel, JackieIndividualCorporate DirectorNOT APPLICABLE01/01/2015
Abel, JackieIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2015
Abel, JackieIndividualADP of the SNFNOT APPLICABLE01/01/2015
Acker, CharleenIndividualCorporate DirectorNOT APPLICABLE03/01/2017
Acker, CharleenIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2017
Acker, CharleenIndividualADP of the SNFNOT APPLICABLE03/01/2017
Amergis Healthcare Staffing, INCOrganizationOperational/Managerial ControlNOT APPLICABLE07/01/2025
Amergis Healthcare Staffing, INCOrganizationADP of the SNFNOT APPLICABLE01/13/2026
Brady, NicoleIndividualCorporate DirectorNOT APPLICABLE03/01/2019
Brady, NicoleIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2019
Brady, NicoleIndividualADP of the SNFNOT APPLICABLE03/01/2019
Davis Clinical ConsultingOrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2025
Davis Clinical ConsultingOrganizationADP of the SNFNOT APPLICABLE12/23/2025
Eiting, ClayIndividualCorporate DirectorNOT APPLICABLE03/01/2024
Eiting, ClayIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2024
Eiting, ClayIndividualADP of the SNFNOT APPLICABLE03/01/2024
Franciscan Sisters of Christian Charity Sponsored Ministries, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE03/15/2010
Franciscan Sisters of Christian Charity Sponsored Ministries, INC.OrganizationADP of the SNFNOT APPLICABLE12/23/2025
Gage, MichaelIndividualCorporate DirectorNOT APPLICABLE03/01/2019
Gage, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2019

Showing 20 of 47 parties CMS has on file for this facility; 27 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Franciscan Sisters of Christian Charity — 3 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "If my family member falls or their condition changes, exactly when and how will I be notified?"
  • "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 47 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Little Chute Health Services1.6 miLittle Chute, WI★☆☆☆☆1/5
Edenbrook of Appleton North6.3 miAppleton, WI★★☆☆☆2/5
Rennes Health and Rehab Center-Appleton6.6 miAppleton, WI★★★★★5/5
Meadowbrook at Appleton6.7 miAppleton, WI★★☆☆☆2/5
Oakridge Gardens Nur Ctr, INC7.3 miMenasha, WI★★★☆☆3/5
Peabody Manor7.4 miAppleton, WI★★★★☆3/5
Brewster Village9.2 miAppleton, WI★★★★☆3/5
Rennes Health and Rehab Center-De Pere15.5 miDe Pere, WI★★★★★5/5
Anna John Resident Centered Care Community16.5 miOneida, WI★★★★★4/5
Good Shepherd Services LTD17.7 miSeymour, WI★★★★☆4/5
Woodside Lutheran Home17.8 miGreen Bay, WI★★★★★5/5
Park View Health Center18.3 miOshkosh, WI★★★★★5/5

Compare this facility with the 3 closest →

All facilities in Kaukauna →

Facility data as of CMS processing date 2026-08-01. CCN 525617.

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