St Anne's Retirement Community
3952 Columbia Avenue, Columbia, PA 17512 · Lancaster County · 119 certified beds · avg 74 residents/day · certified since Mar 31, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 24, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Dec 24, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Dec 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 7, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 7, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.88 | 3.94 | 3.95 | top 15% in Pennsylvania; top 15% in the U.S. |
| Registered Nurse hours | 1.22 | 0.80 | 0.69 | top 13% in Pennsylvania; top 9% in the U.S. |
| Weekend total nurse staffing | 3.99 | 3.58 | 3.50 | top 25% in Pennsylvania; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.63 | 0.56 | 0.48 | top 28% in Pennsylvania; top 21% in the U.S. |
| Total nursing staff turnover (%) | 25.0 | 44.5 | 45.8 | top 6% in Pennsylvania; top 7% in the U.S. |
| RN turnover (%) | 9.5 | 39.9 | 42.9 | top 4% in Pennsylvania; top 4% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.02, RN 1.25, weekend 4.12. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bachman, Theresa | Individual | Corporate Director | NOT APPLICABLE | 10/01/2018 |
| Bachman, Theresa | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2018 |
| Bard, Michele | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/28/2004 |
| Grab, Michael | Individual | Corporate Director | NOT APPLICABLE | 09/30/2023 |
| Grab, Michael | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2023 |
| Hollywood, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/01/2018 |
| Hollywood, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 01/14/2025 |
| Hornick, Joan | Individual | Corporate Director | NOT APPLICABLE | 09/30/2007 |
| Kendig, James | Individual | Corporate Director | NOT APPLICABLE | 09/30/2019 |
| Kendig, James | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2019 |
| Kiely, William | Individual | Corporate Director | NOT APPLICABLE | 09/30/2018 |
| Kiely, William | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2018 |
| Love, Cheryl | Individual | Corporate Director | NOT APPLICABLE | 09/30/2022 |
| Love, Cheryl | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2022 |
| Martin, Donald | Individual | Corporate Director | NOT APPLICABLE | 09/30/2023 |
| Martin, Donald | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2023 |
| Patterson, Matthew | Individual | Corporate Director | NOT APPLICABLE | 09/30/2021 |
| Patterson, Matthew | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2021 |
| Riley, Sheri | Individual | Corporate Director | NOT APPLICABLE | 09/30/2023 |
| Riley, Sheri | Individual | Trustee of the SNF | NOT APPLICABLE | 09/30/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Susquehanna Health and Wellness Center | 3.2 mi | Columbia, PA | ★★★☆☆ | 3/5 | |
| Homestead Village, INC | 5.2 mi | Lancaster, PA | ★★★★★ | 5/5 | |
| Trillium Place | 5.8 mi | Lancaster, PA | ★★★★★ | 5/5 | |
| Abbeyville Skilled Nursing and Rehabilitation Cent | 5.9 mi | Lancaster, PA | ★★★☆☆ | 3/5 | |
| Hamilton Arms Center | 6.6 mi | Lancaster, PA | ★★★☆☆ | 3/5 | |
| Rose City Nursing and Rehab at Lancaster | 7.6 mi | Lancaster, PA | ★★☆☆☆ | 1/5 | |
| Lancaster Nursing and Rehabilitation Center | 8.6 mi | Lancaster, PA | ★★☆☆☆ | 3/5 | |
| Neffsville Nursing and Rehabilitation | 8.9 mi | Lancaster, PA | ★☆☆☆☆ | 1/5 | |
| Brethren Village | 8.9 mi | Lancaster, PA | ★★★☆☆ | 2/5 | abuse |
| Rehabilitation Center at Brethren Village LLC | 8.9 mi | Lancaster, PA | ★★★★★ | 5/5 | |
| Glen at Willow Valley | 9.1 mi | Lancaster, PA | ★★★★★ | 5/5 | |
| Elizabethtown Nursing and Rehabilitation | 9.2 mi | Elizabethtown, PA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395806.