Pennsylvania ›Columbia

St Anne's Retirement Community

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3952 Columbia Avenue, Columbia, PA 17512 (opens Google Maps) · Lancaster County · (717) 285-5443· 119 certified beds · avg 74 residents/day · certified since Mar 31, 1990 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5
Health inspection rating (on-site)
inspected Dec 24, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.88
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide safe and appropriate pain management for a resident who needed it. F-0697

  3. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

View all 5 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Dec 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Dec 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Dec 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 7, 2023E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 7, 2023D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 2
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202320E
202530D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.88
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 1.22
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.99
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.883.943.95top 15% in Pennsylvania; top 15% in the U.S.
Registered Nurse hours1.220.800.69top 13% in Pennsylvania; top 9% in the U.S.
Weekend total nurse staffing3.993.583.50top 25% in Pennsylvania; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)0.630.560.48top 28% in Pennsylvania; top 21% in the U.S.
Total nursing staff turnover (%)25.044.545.8top 6% in Pennsylvania; top 7% in the U.S.
RN turnover (%)9.539.942.9top 4% in Pennsylvania; top 4% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.02, RN 1.25, weekend 4.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.02 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for St Anne's Retirement Community. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Bachman, TheresaIndividualCorporate DirectorNOT APPLICABLE10/01/2018
Bachman, TheresaIndividualTrustee of the SNFNOT APPLICABLE09/30/2018
Bard, MicheleIndividualW-2 Managing EmployeeNOT APPLICABLE06/28/2004
Grab, MichaelIndividualCorporate DirectorNOT APPLICABLE09/30/2023
Grab, MichaelIndividualTrustee of the SNFNOT APPLICABLE09/30/2023
Hollywood, LisaIndividualW-2 Managing EmployeeNOT APPLICABLE11/01/2018
Hollywood, LisaIndividualADP of the SNFNOT APPLICABLE01/14/2025
Hornick, JoanIndividualCorporate DirectorNOT APPLICABLE09/30/2007
Kendig, JamesIndividualCorporate DirectorNOT APPLICABLE09/30/2019
Kendig, JamesIndividualTrustee of the SNFNOT APPLICABLE09/30/2019
Kiely, WilliamIndividualCorporate DirectorNOT APPLICABLE09/30/2018
Kiely, WilliamIndividualTrustee of the SNFNOT APPLICABLE09/30/2018
Love, CherylIndividualCorporate DirectorNOT APPLICABLE09/30/2022
Love, CherylIndividualTrustee of the SNFNOT APPLICABLE09/30/2022
Martin, DonaldIndividualCorporate DirectorNOT APPLICABLE09/30/2023
Martin, DonaldIndividualTrustee of the SNFNOT APPLICABLE09/30/2023
Patterson, MatthewIndividualCorporate DirectorNOT APPLICABLE09/30/2021
Patterson, MatthewIndividualTrustee of the SNFNOT APPLICABLE09/30/2021
Riley, SheriIndividualCorporate DirectorNOT APPLICABLE09/30/2023
Riley, SheriIndividualTrustee of the SNFNOT APPLICABLE09/30/2023

Showing 20 of 28 parties CMS has on file for this facility; 8 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 28 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 44 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Susquehanna Health and Wellness Center3.2 miColumbia, PA★★★☆☆3/5
Homestead Village, INC5.2 miLancaster, PA★★★★★5/5
Trillium Place5.8 miLancaster, PA★★★★★5/5
Abbeyville Skilled Nursing and Rehabilitation Cent5.9 miLancaster, PA★★★☆☆3/5
Hamilton Arms Center6.6 miLancaster, PA★★★☆☆3/5
Rose City Nursing and Rehab at Lancaster7.6 miLancaster, PA★★☆☆☆1/5
Lancaster Nursing and Rehabilitation Center8.6 miLancaster, PA★★☆☆☆3/5
Neffsville Nursing and Rehabilitation8.9 miLancaster, PA★☆☆☆☆1/5
Brethren Village8.9 miLancaster, PA★★★☆☆2/5abuse
Rehabilitation Center at Brethren Village LLC8.9 miLancaster, PA★★★★★5/5
Glen at Willow Valley9.1 miLancaster, PA★★★★★5/5
Elizabethtown Nursing and Rehabilitation9.2 miElizabethtown, PA★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lancaster, PA — 31 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Columbia →

Facility data as of CMS processing date 2026-08-01. CCN 395806.

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