Soldiers and Sailors Memorial Hospital Extended Ca
418 North Main Street, Penn Yan, NY 14527 · Yates County · 152 certified beds · avg 134 residents/day · certified since Jun 15, 1969
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Nov 4, 2024 · F-0700
The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Why it matters: Improperly used bed rails can trap or injure residents — in the worst cases, causing serious harm.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Dec 30, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 4, 2024 | ▲ K · Immediate jeopardy, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Nov 4, 2024 | E · Potential for harm, repeated | The facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Nov 4, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 30, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 30, 2022 | B · Minimal risk, repeated | The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency. |
| Sep 30, 2022 | B · Minimal risk, repeated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Sep 30, 2022 | B · Minimal risk, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Nov 22, 2019 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 6 | 0 | D |
| 2022 | 4 | 0 | D |
| 2024 | 6 | 1 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $21,733.
| Date | Type | Amount / length |
|---|---|---|
| Nov 4, 2024 | Fine | $21,733 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.03 | 3.58 | 3.95 | top 23% in New York; top 38% in the U.S. |
| Registered Nurse hours | 0.52 | 0.68 | 0.69 | bottom 39% in New York; bottom 40% in the U.S. |
| Weekend total nurse staffing | 3.62 | 3.13 | 3.50 | top 22% in New York; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.48 | 0.48 | bottom 26% in New York; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 68.3 | 40.3 | 45.8 | bottom 4% in New York; bottom 7% in the U.S. |
| RN turnover (%) | 66.7 | 39.8 | 42.9 | bottom 8% in New York; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.46, weekend 3.20. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abraham, Kylene | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Acevedo, Jose | Individual | Corporate Officer | NOT APPLICABLE | 06/23/2010 |
| Adams, James | Individual | Corporate Director | NOT APPLICABLE | 01/28/2025 |
| Anderson, Robert | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Beckley, Phillip | Individual | Corporate Officer | NOT APPLICABLE | 06/23/2010 |
| Burlingham, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2025 |
| Burlingham, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Burrall, Thomas | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Cheney, James | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Collins, Craig | Individual | Corporate Director | NOT APPLICABLE | 01/28/2025 |
| Densmore, Craig | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Devaney, Chevanne | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
| Feinberg, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2025 |
| Feinberg, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
| Finizio, Kathi | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2025 |
| Garrity, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/28/2025 |
| Garrity, William | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Goldstein, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/28/2025 |
| Griffin, Stephen | Individual | Corporate Director | NOT APPLICABLE | 01/28/2025 |
| Hallings, Ryan | Individual | Corporate Director | NOT APPLICABLE | 09/14/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "How often are beds and bed rails inspected, and who does those checks?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Penn Yan Manor Nursing Home INC | 0.2 mi | Penn Yan, NY | ★★★★★ | 5/5 | |
| Finger Lakes Health | 14.8 mi | Geneva, NY | ★★☆☆☆ | 2/5 | |
| Ontario Center for Rehabilitation and Healthcare | 16.7 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | abuse |
| M.M. Ewing Continuing Care Center | 18.3 mi | Canandaigua, NY | ★★★★★ | 4/5 | |
| Elm Manor Nursing and Rehabilitation Center | 19.3 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | |
| Seneca Nursing & Rehabilitation Center, LLC | 19.5 mi | Waterloo, NY | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335289.