Penn Yan Manor Nursing Home INC

Name: Penn Yan Manor Nursing Home INC
Address: 655 North Liberty Street, Penn Yan, NY, 14527, US
Telephone: 3155362311

655 North Liberty Street, Penn Yan, NY 14527 · Yates County · 46 certified beds · avg 44 residents/day · certified since Jan 1, 1976

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.25

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 25, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint
Aug 5, 2022	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Aug 5, 2022	E · Potential for harm, repeated	The facility did not dispose of garbage and refuse properly.
Aug 5, 2022	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Aug 5, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Aug 5, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Nov 12, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 12, 2019	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 12, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 12, 2019	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Nov 12, 2019	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Nov 12, 2019	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Nov 12, 2019	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Nov 12, 2019	B · Minimal risk, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Year	Citations	Worst severity that year
2019	8	D
2022	5	E
2024	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.25	3.58	3.95	top 18% in New York; top 31% in the U.S.
Registered Nurse hours	0.50	0.68	0.69	bottom 37% in New York; bottom 38% in the U.S.
Weekend total nurse staffing	3.86	3.13	3.50	top 13% in New York; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.48	0.48	top 43% in New York; bottom 50% in the U.S.
Total nursing staff turnover (%)	36.0	40.3	45.8	top 44% in New York; top 26% in the U.S.
RN turnover (%)	33.3	39.8	42.9	top 38% in New York; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.44, weekend 3.35. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Feinberg, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Feinberg, Jason	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Fish, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	11/15/2024
Fish, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	12/16/2024
Powers, Greg	Individual	Corporate Director	NOT APPLICABLE	09/25/2023
Powers, Greg	Individual	ADP of the SNF	NOT APPLICABLE	09/25/2023
Snyder, Lauren	Individual	Corporate Director	NOT APPLICABLE	01/01/1971

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Can I see where garbage is stored and how often it's removed?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Soldiers and Sailors Memorial Hospital Extended Ca	0.2 mi	Penn Yan, NY	★☆☆☆☆	1/5
Finger Lakes Health	14.8 mi	Geneva, NY	★★☆☆☆	2/5
Ontario Center for Rehabilitation and Healthcare	16.6 mi	Canandaigua, NY	★☆☆☆☆	1/5	abuse
M.M. Ewing Continuing Care Center	18.1 mi	Canandaigua, NY	★★★★★	4/5
Elm Manor Nursing and Rehabilitation Center	19.1 mi	Canandaigua, NY	★☆☆☆☆	1/5
Seneca Nursing & Rehabilitation Center, LLC	19.6 mi	Waterloo, NY	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Penn Yan →

Facility data as of CMS processing date 2026-08-01. CCN 335494.

The Care File

Visit checklist — Penn Yan Manor Nursing Home INC

655 North Liberty Street, Penn Yan, NY 14527 · 3155362311

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335494 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)