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Serenity Spring Senior Living at Green Bay
1555 Dousman St, Green Bay, WI 54303 (opens Google Maps) · Brown County · (920) 494-4525· 64 certified beds · avg 50 residents/day · certified since Apr 1, 1992 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Jan 7, 2026
0
Serious findings on record
$0
Fines, last 3 years
5.02
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
View all 9 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 7, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 7, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Jan 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Nov 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Sep 5, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Aug 23, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | F |
| 2024 | 4 | 0 | E |
| 2026 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityWisconsin averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.02
Wisconsin average: 4.29
U.S. average: 3.95
Registered Nurse hours
This facility: 0.84
Wisconsin average: 1.01
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.46
Wisconsin average: 3.84
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Wisconsin avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.02 | 4.29 | 3.95 | top 21% in Wisconsin; top 13% in the U.S. |
| Registered Nurse hours | 0.84 | 1.01 | 0.69 | bottom 38% in Wisconsin; top 25% in the U.S. |
| Weekend total nurse staffing | 4.46 | 3.84 | 3.50 | top 22% in Wisconsin; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.68 | 0.48 | bottom 22% in Wisconsin; top 42% in the U.S. |
| Total nursing staff turnover (%) | 43.2 | 46.9 | 45.8 | top 40% in Wisconsin; top 45% in the U.S. |
| RN turnover (%) | 0.0 | 39.7 | 42.9 | top 1% in Wisconsin; top 1% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.58, RN 0.76, weekend 4.07.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.58 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Serenity Spring Senior Living at Green Bay. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cobb, Brittany | Individual | 5% or Greater Direct Ownership Interest | 49% | 01/01/2018 |
| Zunker, Adam | Individual | 5% or Greater Direct Ownership Interest | 49% | 01/01/2018 |
| Zunker, Donald | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2018 |
| Zunker, Donna | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2018 |
| Carpenter, Brenda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/06/2021 |
| Carpenter, Brenda | Individual | ADP of the SNF | NOT APPLICABLE | 11/06/2021 |
| Cobb, Brittany | Individual | Managing Control - Governing Body | NOT APPLICABLE | 02/28/2018 |
| Cobb, Brittany | Individual | Corporate Officer | NOT APPLICABLE | 08/11/2011 |
| Cobb, Brittany | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/08/2011 |
| Cobb, Brittany | Individual | ADP of the SNF | NOT APPLICABLE | 11/08/2011 |
| Schinschke, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Schinschke, Scott | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Zunker, Donald | Individual | Corporate Officer | NOT APPLICABLE | 01/01/1994 |
| Zunker, Donald | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/1994 |
| Zunker, Donald | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/1999 |
| Zunker, Donna | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/1994 |
| Zunker, Donna | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/1999 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Green Bay Health Services | 0.3 mi | Green Bay, WI | ★★☆☆☆ | 3/5 | |
| Odd Fellow Home | 3.1 mi | Green Bay, WI | ★★☆☆☆ | 2/5 | |
| Woodside Lutheran Home | 3.4 mi | Green Bay, WI | ★★★★★ | 5/5 | |
| Edenbrook of Green Bay | 5.9 mi | Green Bay, WI | ★★★☆☆ | 3/5 | |
| Rennes Health and Rehab Center-De Pere | 5.9 mi | De Pere, WI | ★★★★★ | 5/5 | |
| Anna John Resident Centered Care Community | 6.2 mi | Oneida, WI | ★★★★★ | 4/5 | |
| Brown Cty Comm Treatment Ctr-Bayshore Village | 6.6 mi | Green Bay, WI | ★★★★★ | 4/5 | |
| Good Shepherd Services LTD | 13.3 mi | Seymour, WI | ★★★★☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 525486.