Selfhelp Home of Chicago
908 West Argyle Street, Chicago, IL 60640 · Cook County · 72 certified beds · avg 59 residents/day · certified since Oct 3, 2001
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Sep 6, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 22, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2024 | F · Potential for harm, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Aug 14, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 14, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 14, 2024 | D · Potential for harm, one-off | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Sep 6, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 12, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 12, 2023 | F · Potential for harm, facility-wide | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. |
| May 12, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| May 12, 2023 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 12, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 12, 2023 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| May 12, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 12, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| May 12, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 10, 2022 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 10, 2022 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 9).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 2 | 0 | D |
| 2023 | 10 | 1 | G ▲ |
| 2024 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.23 | 2.99 | 3.95 | top 5% in Illinois; top 10% in the U.S. |
| Registered Nurse hours | 1.63 | 0.63 | 0.69 | top 5% in Illinois; top 4% in the U.S. |
| Weekend total nurse staffing | 4.74 | 2.67 | 3.50 | top 4% in Illinois; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.21 | 0.56 | 0.48 | top 5% in Illinois; top 3% in the U.S. |
| Total nursing staff turnover (%) | 24.4 | 44.5 | 45.8 | top 7% in Illinois; top 6% in the U.S. |
| RN turnover (%) | 9.5 | 41.8 | 42.9 | top 3% in Illinois; top 4% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.85, RN 1.51, weekend 4.39. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Altkorn, Diane | Individual | Corporate Director | NOT APPLICABLE | 09/11/2024 |
| Bensinger, Eytan | Individual | Corporate Director | NOT APPLICABLE | 05/01/2016 |
| Bierig, Jack | Individual | Corporate Director | NOT APPLICABLE | 10/01/1988 |
| Boss, Carmen | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/27/1999 |
| Cauinian, Anne Marie | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/09/2018 |
| Chavez, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/20/2019 |
| Dubovick, Chaim | Individual | Corporate Officer | NOT APPLICABLE | 08/30/2024 |
| Dubovick, Chaim | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/30/2024 |
| Edwards, Erica | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/15/2021 |
| Eggener, Richard | Individual | Corporate Director | NOT APPLICABLE | 09/01/2020 |
| Elkin, Lauren | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/03/2023 |
| Elkin, Lauren | Individual | ADP of the SNF | NOT APPLICABLE | 02/03/2023 |
| Gan, Carmelita | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/07/1996 |
| Gimpel, James | Individual | Corporate Director | NOT APPLICABLE | 05/01/2020 |
| Hartmann, Nathaniel | Individual | Corporate Director | NOT APPLICABLE | 09/01/2018 |
| Hirsch, Austin | Individual | Corporate Director | NOT APPLICABLE | 01/01/1990 |
| Hork, Marc | Individual | Corporate Director | NOT APPLICABLE | 08/01/2017 |
| Juss, Raphael | Individual | Corporate Director | NOT APPLICABLE | 09/01/2004 |
| Kane, Nicole | Individual | Corporate Director | NOT APPLICABLE | 09/11/2024 |
| Kohn, Arthur | Individual | Corporate Director | NOT APPLICABLE | 04/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Complete Care at Margate Park | 0.2 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Admiral at the Lake, the | 0.2 mi | Chicago, IL | ★★★★☆ | 4/5 | |
| Alden Lakeland Rehab & HCC | 0.3 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Mado Healthcare - Uptown | 0.6 mi | Chicago, IL | ★☆☆☆☆ | 3/5 | |
| All American Vlge Nrsg & RHB | 0.6 mi | Chicago, IL | ★☆☆☆☆ | 2/5 | abuse |
| Aperion Care Wesley | 0.7 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | |
| Carlton at the Lake, the | 0.8 mi | Chicago, IL | ★★☆☆☆ | 2/5 | |
| Complete Care at Sheriden Commons | 0.8 mi | Chicago, IL | ★★★☆☆ | 3/5 | |
| Sheridan Village Nrsg & RHB | 1.1 mi | Chicago, IL | ★★☆☆☆ | 3/5 | |
| Park View Rehab Center | 1.4 mi | Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Balmoral Home | 1.5 mi | Chicago, IL | ★★☆☆☆ | 3/5 | |
| Continental Nursing & Rehab Center | 1.9 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 146009.