Mado Healthcare - Uptown

Name: Mado Healthcare - Uptown
Address: 4621 NORTH RACINE AVENUE, Chicago, IL, 60640, US
Telephone: 7737842300

4621 North Racine Avenue, Chicago, IL 60640 · Cook County · 132 certified beds · avg 112 residents/day · certified since Feb 8, 2019 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

3/5

Health inspection rating (on-site)

Serious findings on record

$123,614

Fines, last 3 years

2.26

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Sep 23, 2024 · F-0602 · triggered by a complaint

The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds.

Why it matters: Residents can lose money, jewelry, or cherished possessions to theft or misuse.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Oct 14, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jan 3, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 17, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (33)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 21, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 21, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
May 4, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 25, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jan 3, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 20, 2024	F · Potential for harm, facility-wide	The facility did not make sure care was delivered by qualified people following each resident's written care plan — the individualized document that spells out exactly what care that resident is supposed to receive.
Nov 20, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 20, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 20, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 20, 2024	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Sep 23, 2024	▲ J · Immediate jeopardy, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Sep 23, 2024	F · Potential for harm, facility-wide	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Dec 7, 2023	F · Potential for harm, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Dec 7, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 7, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 7, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 7, 2023	D · Potential for harm, one-off	The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed.
Oct 2, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 2, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Feb 8, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 8, 2023	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Feb 8, 2023	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 8, 2023	E · Potential for harm, repeated	The facility did not have firmly secured handrails on both sides of its hallways.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	18	0	F
2024	9	1	J ▲
2025	6	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $123,614.

Date	Type	Amount / length
Nov 20, 2024	Fine	$8,978
Sep 23, 2024	Fine	$114,636

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.26	2.99	3.95	bottom 19% in Illinois; bottom 2% in the U.S.
Registered Nurse hours	0.43	0.63	0.69	bottom 37% in Illinois; bottom 26% in the U.S.
Weekend total nurse staffing	1.98	2.67	3.50	bottom 20% in Illinois; bottom 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.44	0.56	0.48	bottom 46% in Illinois; top 41% in the U.S.
Total nursing staff turnover (%)	29.9	44.5	45.8	top 15% in Illinois; top 14% in the U.S.
RN turnover (%)	30.8	41.8	42.9	top 33% in Illinois; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.87, RN 0.54, weekend 2.52. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bridget Stumpf Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	16%	11/27/2013
Caitlin O'Brien Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	6%	11/27/2013
Charles F Stumpf, Jr. Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	16%	11/27/2013
Meghan O'Brien Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	6%	11/27/2013
O'Brien, Peter	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/23/2013
Peter J O'Brien, Sr Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	37%	11/23/2013
Reenie O'Brien Gift Descendants Trust	Organization	5% or Greater Direct Ownership Interest	6%	11/27/2013
Bridget Stumpf Gift Descendants Trust	Organization	ADP of the SNF	NOT APPLICABLE	11/20/2013
Charles F Stumpf, Jr. Gift Descendants Trust	Organization	ADP of the SNF	NOT APPLICABLE	11/20/2013
Gully, Jacqueline	Individual	Operational/Managerial Control	NOT APPLICABLE	12/15/2025
Gully, Jacqueline	Individual	ADP of the SNF	NOT APPLICABLE	12/15/2025
O'Brien, Peter	Individual	Corporate Director	NOT APPLICABLE	04/01/1991
O'Brien, Peter	Individual	Corporate Officer	NOT APPLICABLE	11/27/2013
O'Brien, Peter	Individual	ADP of the SNF	NOT APPLICABLE	04/01/1991
Shah, Bharat	Individual	Operational/Managerial Control	NOT APPLICABLE	08/05/2003
Shah, Bharat	Individual	ADP of the SNF	NOT APPLICABLE	08/05/2003
Viloria, Renith	Individual	Operational/Managerial Control	NOT APPLICABLE	02/12/2020
Viloria, Renith	Individual	ADP of the SNF	NOT APPLICABLE	02/12/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you make sure every shift actually follows each resident's care plan?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Complete Care at Sheriden Commons	0.2 mi	Chicago, IL	★★★☆☆	3/5
Complete Care at Margate Park	0.5 mi	Chicago, IL	★☆☆☆☆	1/5	abuse
Alden Lakeland Rehab & HCC	0.6 mi	Chicago, IL	★☆☆☆☆	1/5	abuse
Selfhelp Home of Chicago	0.6 mi	Chicago, IL	★★★★★	4/5
Carlton at the Lake, the	0.7 mi	Chicago, IL	★★☆☆☆	2/5
Aperion Care Wesley	0.8 mi	Chicago, IL	★☆☆☆☆	1/5
Admiral at the Lake, the	0.8 mi	Chicago, IL	★★★★☆	4/5
All American Vlge Nrsg & RHB	1.1 mi	Chicago, IL	★☆☆☆☆	2/5	abuse
Balmoral Home	1.4 mi	Chicago, IL	★★☆☆☆	3/5
Sheridan Village Nrsg & RHB	1.6 mi	Chicago, IL	★★☆☆☆	3/5
Park View Rehab Center	1.7 mi	Chicago, IL	★★☆☆☆	2/5	abuse
Continental Nursing & Rehab Center	1.7 mi	Chicago, IL	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 146191.

The Care File

Visit checklist — Mado Healthcare - Uptown

4621 North Racine Avenue, Chicago, IL 60640 · 7737842300

Health inspection rating 3/5 · CMS overall 1/5· Fines (3y): $123,614

Most serious findings on record:

▲ Sep 23, 2024 (F-0602, Immediate jeopardy, one-off): The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds.
▲ Jan 3, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you make sure every shift actually follows each resident's care plan?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 146191 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)