Westview Health Care Center
150 Ware Rd, Dayville, CT 06241 · Northeastern Ct County · 103 certified beds · avg 100 residents/day · certified since Sep 1, 1974
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (30)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 26, 2025 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Feb 3, 2025 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 3, 2025 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Feb 3, 2025 | E · Potential for harm, repeated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Feb 3, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not have enough staff with the right skills to meet the mental and behavioral health needs of its residents, such as those living with dementia or depression. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not bring in qualified outside professionals to provide a required service when it didn't have a qualified professional on staff. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not develop or maintain an effective training program for its direct care staff, including training on how to communicate effectively with residents. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not educate its staff on residents' rights and the facility's responsibilities toward residents. Staff can only respect rights they've been taught about. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not train its staff on dementia care and on recognizing and reporting abuse, neglect, and exploitation. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not give all staff the required training on its quality improvement program — the internal system for finding problems and making care better. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not include required infection control training — with written standards, policies, and procedures — as part of its infection prevention program. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide its staff with training in compliance and ethics — teaching employees the laws and ethical standards that govern how residents must be treated. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. |
| Feb 3, 2025 | D · Potential for harm, one-off | The facility did not provide its staff with required training on behavioral health — caring for residents with conditions like dementia, depression, or other mental health needs. |
| Oct 3, 2022 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 5, 2019 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Dec 5, 2019 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Dec 5, 2019 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 25).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 1 | 0 | E |
| 2025 | 26 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Connecticut avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.29 | 3.80 | 3.95 | top 23% in Connecticut; top 29% in the U.S. |
| Registered Nurse hours | 1.03 | 0.70 | 0.69 | top 15% in Connecticut; top 15% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.43 | 3.50 | top 25% in Connecticut; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.66 | 0.46 | 0.48 | top 17% in Connecticut; top 19% in the U.S. |
| Total nursing staff turnover (%) | 41.0 | 37.4 | 45.8 | bottom 33% in Connecticut; top 39% in the U.S. |
| RN turnover (%) | 25.0 | 38.6 | 42.9 | top 26% in Connecticut; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 0.95, weekend 3.44. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Czermak, Chaim | Individual | 5% or Greater Direct Ownership Interest | 50% | 07/18/1974 |
| Czermak, Marvin | Individual | 5% or Greater Direct Ownership Interest | 25% | 07/18/1974 |
| Katz, Isabelle | Individual | 5% or Greater Direct Ownership Interest | 13% | 07/18/1974 |
| Katz, Maurice | Individual | 5% or Greater Direct Ownership Interest | 13% | 07/18/1974 |
| Czermak, Chaim | Individual | Corporate Director | NOT APPLICABLE | 07/23/1974 |
| Czermak, Marvin | Individual | Corporate Director | NOT APPLICABLE | 07/23/1974 |
| Katz, Isabelle | Individual | Corporate Director | NOT APPLICABLE | 07/23/1974 |
| Katz, Maurice | Individual | Corporate Director | NOT APPLICABLE | 07/23/1974 |
| Panteleakos, David | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/18/1974 |
| Panteleakos, David | Individual | Corporate Director | NOT APPLICABLE | 08/27/2001 |
| Panteleakos, David | Individual | Corporate Officer | NOT APPLICABLE | 08/27/2001 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Matulaitis Rehabilitation & Skilled Care | 3.2 mi | Putnam, CT | ★★★★★ | 5/5 | |
| Davis Place | 5.0 mi | Danielson, CT | ★☆☆☆☆ | 1/5 | |
| Pierce Memorial Baptist Home, INC. | 7.8 mi | Brooklyn, CT | ★★★★★ | 4/5 | |
| Overlook Nursing and Rehabilitation Center | 10.0 mi | Pascoag, RI | ★★★☆☆ | 3/5 | |
| Bayberry Commons | 10.5 mi | Pascoag, RI | ★★☆☆☆ | 3/5 | |
| Crystal Lake Rehabilitation and Care Center | 10.6 mi | Pascoag, RI | ★☆☆☆☆ | 1/5 | |
| Webster Manor Rehabilitation & Health Care Center | 10.7 mi | Webster, MA | ★★☆☆☆ | 2/5 | |
| Lanessa Extended Care | 10.7 mi | Webster, MA | ★☆☆☆☆ | 1/5 | |
| Brookside Rehabilitation and Healthcare Center | 12.5 mi | Webster, MA | ★★☆☆☆ | 3/5 | |
| Colonial Health & Rehab Center of Plainfield, LLC | 14.0 mi | Plainfield, CT | ★★★★☆ | 4/5 | |
| Villa Maria Nursing and Rehabilitation Community | 14.2 mi | Plainfield, CT | ★☆☆☆☆ | 1/5 | |
| Greenville Operations Ri LLC DBA Greenville Skille | 15.3 mi | Greenville, RI | ★☆☆☆☆ | 1/5 | SFF |
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Facility data as of CMS processing date 2026-08-01. CCN 075078.