Norwich Sub-Acute and Nursing

How to file a complaint about care →

2 fines totaling $47,483.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.33, RN 0.69, weekend 3.05.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.33 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 5 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Connecticut midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Southeastern Ct, CT — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Pendleton Rehabilitation and Nursing Center — Mystic, CT · overall 5/5
• Apple Rehab Mystic — Mystic, CT · overall 2/5
• Avalon Health Care Center at Stoneridge — Mystic, CT · overall 5/5
• Bride Brook Rehabilitation & Nursing Center — Niantic, CT · overall 5/5
• Civita Care Bayview — Waterford, CT · overall 1/5
• Complete Care at Groton Regency — Groton, CT · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Norwich →