How to file a complaint about care →
No fines or payment denials in the published 3-year window.
6000 Patriots Colony Drive, Williamsburg, VA 23188 (opens Google Maps) · James City County · (757) 220-9000· 60 certified beds · avg 50 residents/day · certified since Apr 14, 2003 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: RIVERSIDE HEALTH SYSTEM (6 facilities, chain avg rating 3.3★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 22, 2024 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Mar 22, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Sep 30, 2021 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 5, 2019 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Sep 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 8 | 0 | E |
| 2021 | 3 | 0 | D |
| 2024 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Virginia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.88 | 3.67 | 3.95 | top 25% in Virginia; top 45% in the U.S. |
| Registered Nurse hours | 0.87 | 0.66 | 0.69 | top 15% in Virginia; top 23% in the U.S. |
| Weekend total nurse staffing | 3.35 | 3.21 | 3.50 | top 26% in Virginia; bottom 50% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.46 | 0.48 | bottom 23% in Virginia; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 56.3 | 48.1 | 45.8 | bottom 32% in Virginia; bottom 22% in the U.S. |
| RN turnover (%) | 38.5 | 48.2 | 42.9 | top 32% in Virginia; top 44% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.84, weekend 3.24.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.75 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Riverside Lifelong Health & Rehabilitation Patri. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Rector & Visitors of the University of Virginia | Organization | 5% or Greater Indirect Ownership Interest | 5% | 07/10/2023 |
| Riverside Healthcare Association, INC. | Organization | 5% or Greater Direct Ownership Interest | — | 07/30/2004 |
| Riverside Integrated Services INC | Organization | 5% or Greater Indirect Ownership Interest | 95% | 07/10/2023 |
| Adolphi, Celia | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Austin, Walter | Individual | Corporate Officer | NOT APPLICABLE | 07/02/2012 |
| Bates, Jared | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Chase, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2020 |
| Courter, Robert | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Dacey, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Downey, William | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2007 |
| Heckler, Edward | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2019 |
| Houser, Jason | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Morehouse, Thomas | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Nelson, Linwood | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/01/2019 |
| Sherlock, Daniel | Individual | Corporate Director | NOT APPLICABLE | 01/20/2003 |
| Silvasy, Stephen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Stowell, Philip | Individual | Corporate Director | NOT APPLICABLE | 03/01/2022 |
| Treolo, Paul | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Young, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Riverside Health System — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jamestown Health and Rehabilitation | 2.7 mi | Williamsburg, VA | ★★★★☆ | 3/5 | |
| Woodhaven Hall at Williamsburg Landing | 4.4 mi | Williamsburg, VA | ★★★☆☆ | 2/5 | |
| Williamsburg Post Acute & Rehabilitation | 4.9 mi | Williamsburg, VA | ★★★☆☆ | 4/5 | |
| Windsormeade of Williamsburg | 5.5 mi | Williamsburg, VA | ★★★★★ | 4/5 | |
| York Post Acute | 18.0 mi | Yorktown, VA | ★★☆☆☆ | 2/5 | abuse |
| Old Dominion Rehabilitation and Nursing | 18.1 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
| Riverside Lifelong H & R Warwick Forest | 18.2 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | |
| Walter Reed Post Acute | 18.4 mi | Gloucester, VA | ★★★★☆ | 5/5 | |
| Riverside Lifelong Health & Rehabilitation Sanders | 18.9 mi | Gloucester, VA | ★★★★★ | 4/5 | |
| Newport News Nursing & Rehab | 19.6 mi | Newport News, VA | ★☆☆☆☆ | 1/5 | abuse |
Facility data as of CMS processing date 2026-08-01. CCN 495369.
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