Resort Nursing Home
430 Beach 68th Street, Arverne, NY 11692 · Queens County · 280 certified beds · avg 214 residents/day · certified since Oct 7, 1969
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 20, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| May 29, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| May 29, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| May 29, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| May 29, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| May 2, 2022 | F · Potential for harm, facility-wide | The facility did not dispose of garbage and refuse properly. |
| May 2, 2022 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| May 2, 2022 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 2, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 13, 2019 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 13, 2019 | E · Potential for harm, repeated | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
| Jun 13, 2019 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jun 13, 2019 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 13, 2019 | B · Minimal risk, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 5 | 0 | F |
| 2022 | 4 | 0 | F |
| 2024 | 4 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.70 | 3.58 | 3.95 | top 36% in New York; bottom 47% in the U.S. |
| Registered Nurse hours | 1.03 | 0.68 | 0.69 | top 9% in New York; top 14% in the U.S. |
| Weekend total nurse staffing | 3.44 | 3.13 | 3.50 | top 27% in New York; top 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.79 | 0.48 | 0.48 | top 12% in New York; top 12% in the U.S. |
| Total nursing staff turnover (%) | 33.3 | 40.3 | 45.8 | top 37% in New York; top 20% in the U.S. |
| RN turnover (%) | 26.9 | 39.8 | 42.9 | top 24% in New York; top 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.99, weekend 3.30. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Who owns this facility
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Michael Tenenbaum | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/26/2003 |
| Bonnett, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/19/2020 |
| Cevallos, Darwin | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/17/2025 |
| Dicker, Mordecai | Individual | Corporate Director | NOT APPLICABLE | 12/14/2020 |
| Dicker, Mordecai | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/14/2020 |
| Dicker, Mordecai | Individual | ADP of the SNF | NOT APPLICABLE | 12/14/2020 |
| Dickstein Rogers, Ruth | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/02/2014 |
| Ferrari, Ethlyne | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2018 |
| Friedman, Brenda | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/1979 |
| Friedman, Brenda | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/1979 |
| Grunfeld, Joel | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/29/2009 |
| Grunfeld, Joel | Individual | ADP of the SNF | NOT APPLICABLE | 10/29/2009 |
| Herbst, Gitel | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/02/2023 |
| Michael Tenenbaum | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/25/2003 |
| Mills, Tenikia | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Natindim, Grace | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/23/2013 |
| Natindim, Grace | Individual | ADP of the SNF | NOT APPLICABLE | 04/23/2013 |
| Ramsumair, Kamla | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/04/2022 |
| Ramsumair, Kamla | Individual | ADP of the SNF | NOT APPLICABLE | 01/04/2022 |
| Singson, Anna | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/23/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Can I see where garbage is stored and how often it's removed?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ocean Gardens Care Center | 0.4 mi | Arverne, NY | ★☆☆☆☆ | 1/5 | |
| Lawrence Nursing Care Center, INC | 0.8 mi | Arverne, NY | ★☆☆☆☆ | 1/5 | |
| Rockaway Care Center | 1.0 mi | Far Rockaway, NY | ★☆☆☆☆ | 1/5 | |
| Far Rockaway Center for Rehabilitation and Nursing | 2.0 mi | Far Rockaway, NY | ★★★★☆ | 3/5 | |
| Peninsula Nursing and Rehabilitation Center | 2.0 mi | Far Rockaway, NY | ★★☆☆☆ | 1/5 | |
| Bezalel Rehabilitation and Nursing Center | 2.0 mi | Far Rockaway, NY | ★★★☆☆ | 3/5 | |
| Beach Gardens Rehabilitation and Nursing Center | 2.0 mi | Far Rockaway, NY | ★★☆☆☆ | 2/5 | abuse |
| Premier Nursing and Rehab Center of Far Rockaway | 2.2 mi | Far Rockaway, NY | ★★★☆☆ | 3/5 | |
| Beacon Rehabilitation and Nursing Center | 2.3 mi | Far Rockaway, NY | ★★★★☆ | 3/5 | |
| Promenade Rehabilitation and Health Care Center | 2.3 mi | Rockaway Park, NY | ★★☆☆☆ | 2/5 | |
| Park Nursing Home | 2.3 mi | Rockaway Park, NY | ★★☆☆☆ | 3/5 | |
| Queens Nassau Rehabilitation and Nursing Center | 2.4 mi | Far Rockaway, NY | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335199.