Quality Life Services - Grove City
400 Hillcrest Avenue, Grove City, PA 16127 · Mercer County · 109 certified beds · avg 94 residents/day · certified since Sep 15, 1983
Part of chain: QUALITY LIFE SERVICES (10 facilities, chain avg rating 2.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 18, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 4, 2023 (Past Non-Compliance)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 15, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Nov 18, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 18, 2025 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Nov 18, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Nov 18, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 18, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Oct 11, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 11, 2024 | B · Minimal risk, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 17, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 18, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 1 | G ▲ |
| 2024 | 6 | 0 | D |
| 2025 | 5 | 0 | F |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.21 | 3.94 | 3.95 | bottom 23% in Pennsylvania; bottom 22% in the U.S. |
| Registered Nurse hours | 0.44 | 0.80 | 0.69 | bottom 15% in Pennsylvania; bottom 28% in the U.S. |
| Weekend total nurse staffing | 2.99 | 3.58 | 3.50 | bottom 28% in Pennsylvania; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.56 | 0.48 | bottom 22% in Pennsylvania; bottom 33% in the U.S. |
| Total nursing staff turnover (%) | 58.3 | 44.5 | 45.8 | bottom 15% in Pennsylvania; bottom 19% in the U.S. |
| RN turnover (%) | 28.6 | 39.9 | 42.9 | top 28% in Pennsylvania; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.47, weekend 3.26. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Tack, Steven | Individual | 5% or Greater Indirect Ownership Interest | 33% | 03/01/2024 |
| Tack-Beardsley, Susan | Individual | 5% or Greater Indirect Ownership Interest | 33% | 03/01/2024 |
| Garuccio, Jessica | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/01/2024 |
| Markivich, Michael | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2024 |
| Phillips, Shelly | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/01/2024 |
| Stragand, Jarod | Individual | W-2 Managing Employee | NOT APPLICABLE | 03/01/2024 |
| Tack, Steven | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Grove Manor | 0.2 mi | Grove City, PA | ★★★☆☆ | 4/5 | |
| Orchard Manor | 1.2 mi | Grove City, PA | ★★☆☆☆ | 2/5 | |
| Transitions Healthcare Autumn Grove Care Center | 4.8 mi | Harrisville, PA | ★★☆☆☆ | 2/5 | |
| Avalon Springs Care Center | 10.2 mi | Mercer, PA | ★★★★☆ | 4/5 | |
| Quality Life Services - Mercer | 10.3 mi | Mercer, PA | ★★★★★ | 4/5 | |
| Shenango Presbyterian Seniorcare | 13.3 mi | New Wilmington, PA | ★★★★★ | 5/5 | |
| Kadima Rehabilitation & Nursing at New Wilmington | 13.4 mi | New Wilmington, PA | ★★★★☆ | 4/5 | |
| Jameson Nursing and Rehab Center | 16.2 mi | New Castle, PA | ★★★★★ | 5/5 | |
| Haven Convalescent Home, INC | 17.4 mi | New Castle, PA | ★★★★★ | 5/5 | |
| Edison Manor Nursing & Rehabilitation Center | 17.6 mi | New Castle, PA | ★☆☆☆☆ | 1/5 | |
| Avalon Care Center | 17.9 mi | New Castle, PA | ★★☆☆☆ | 2/5 | |
| Quality Life Services - New Castle | 17.9 mi | New Castle, PA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 395593.