How to file a complaint about care →
No fines or payment denials in the published 3-year window.
911 Meals Avenue, Valdez, AK 99686 (opens Google Maps) · Chugach County · (907) 834-1825· 10 certified beds · avg 9 residents/day · certified since Oct 3, 2005 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PROVIDENCE HEALTH & SERVICES (8 facilities, chain avg rating 3.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. F-0607
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. F-0609
The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. F-0727
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 15, 2026 | F · Potential for more than minimal harm, widespread | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| May 15, 2026 | F · Potential for more than minimal harm, widespread | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| May 15, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| May 15, 2026 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| May 15, 2026 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Mar 6, 2025 | F · Potential for more than minimal harm, widespread | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · F-0712 |
| Mar 6, 2025 | F · Potential for more than minimal harm, widespread | The facility did not designate a physician to serve as medical director — the doctor responsible for overseeing resident care policies and coordinating medical care across the facility. · F-0841 |
| Mar 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Mar 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887 |
| Mar 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
| Mar 6, 2025 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Dec 1, 2023 | F · Potential for more than minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Dec 1, 2023 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Dec 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
Citations from standard inspections decreased between the last two inspection cycles (8 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2025 | 8 | 0 | F |
| 2026 | 5 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alaska avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 10.27 | 7.40 | 3.95 | top 13% in Alaska; top 1% in the U.S. |
| Registered Nurse hours | 4.53 | 2.28 | 0.69 | top 6% in Alaska; top 1% in the U.S. |
| Weekend total nurse staffing | 8.81 | 6.63 | 3.50 | top 19% in Alaska; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.71 | 1.59 | 0.48 | top 13% in Alaska; top 1% in the U.S. |
| Total nursing staff turnover (%) | — | 48.3 | 45.8 | — |
| RN turnover (%) | — | 46.0 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.55, RN 3.77, weekend 7.34.Comparing with Medicare Care Compare? Care Compare shows the raw figure (8.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Providence Valdez Medical Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - City
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| City of Valdez | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2005 |
| Anderson, Donald | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2017 |
| Anderson, Donald | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2017 |
| Anderson, Donald | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| City of Valdez | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2005 |
| Doucet, Pauline | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2005 |
| Doucet, Pauline | Individual | ADP of the SNF | NOT APPLICABLE | 05/29/2025 |
| Duval, Nathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/06/2025 |
| Duval, Nathan | Individual | ADP of the SNF | NOT APPLICABLE | 05/06/2025 |
| Formby, Mary Beth | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/12/2025 |
| Hoffman, Gregory | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2020 |
| Hoffman, Gregory | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2020 |
| Martin, James | Individual | Corporate Officer | NOT APPLICABLE | 01/13/2023 |
| Martin, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/13/2023 |
| Martin, James | Individual | ADP of the SNF | NOT APPLICABLE | 01/13/2023 |
| Providence Health & Services - Washington | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Providence Health & Services - Washington | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2025 |
| Todd, Kathleen | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2023 |
| Todd, Kathleen | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/2023 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Providence Health & Services — 8 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
This is the only Medicare-certified nursing home within 40 miles. The nearest other one is Cordova Community Med LTC in Cordova, AK — 46 miles away in a straight line.
Straight-line distance is not travel distance. The road route is longer, and in some regions there is no road. Check the actual journey before ruling this option in or out.
CMS records place this facility in Chugach, AK — 2 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 025034.
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