Pigeon Falls HCC

13197 Church St, Pigeon Falls, WI 54760 (opens Google Maps) · Trempealeau County · (715) 983-2293· 37 certified beds · avg 36 residents/day · certified since Jan 1, 2007 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Jul 23, 2025

Serious findings on record

Fines, last 3 years

3.93

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.

Jul 23, 2025F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
Jul 23, 2025D · Potential for more than minimal harm, isolated
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
Jul 23, 2025D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

View all 7 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Jul 23, 2025	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jul 23, 2025	D · Potential for more than minimal harm, isolated	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605
Jul 23, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jul 23, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jul 23, 2025	D · Potential for more than minimal harm, isolated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Jul 23, 2025	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 10, 2023	F · Potential for more than minimal harm, widespread	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2023

2025

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	F
2025	6	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityWisconsin averageU.S. average

Total nurse staffing (hours per resident per day)

3.93

4.29

3.95

Registered Nurse hours

0.98

1.01

0.69

Weekend total nurse staffing

3.67

3.84

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.93	4.29	3.95	bottom 44% in Wisconsin; top 42% in the U.S.
Registered Nurse hours	0.98	1.01	0.69	top 45% in Wisconsin; top 17% in the U.S.
Weekend total nurse staffing	3.67	3.84	3.50	top 50% in Wisconsin; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.51	0.68	0.48	bottom 35% in Wisconsin; top 32% in the U.S.
Total nursing staff turnover (%)	13.9	46.9	45.8	top 1% in Wisconsin; top 1% in the U.S.
RN turnover (%)	11.1	39.7	42.9	top 6% in Wisconsin; top 4% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.91, weekend 3.41.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Pigeon Falls HCC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - County

Owner / manager	Type	Role	Stake	Since
County of Trempealeau	Organization	5% or Greater Direct Ownership Interest	100%	02/08/2012
Deetz, Jerry	Individual	Corporate Director	NOT APPLICABLE	06/01/2017
Deetz, Jerry	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2022
Glaunert, Lori	Individual	Corporate Officer	NOT APPLICABLE	01/01/2020
Glaunert, Lori	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2022
Hammel, Katrina	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2022
Hammel, Katrina	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2022
Kindschy, Bonnie	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Kindschy, Bonnie	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Kindschy, Bonnie	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Klein, Stacey	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Klein, Stacey	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Klein, Stacey	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Miller, Richard	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Miller, Richard	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Miller, Richard	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Solberg, Jennifer	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2024
Solberg, Jennifer	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2024
Solberg, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2024
Thesing, Rosemarie	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2013

Showing 20 of 24 parties CMS has on file for this facility; 4 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 14% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 24 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Trempealeau Cty HCC Imd	6.7 mi	Whitehall, WI	★★★★★	5/5
Grand View Care Ctr	9.2 mi	Blair, WI	★★☆☆☆	3/5
Dove Healthcare - Osseo	11.3 mi	Osseo, WI	★★★★☆	4/5
Augusta Health and Rehabilitation	18.7 mi	Augusta, WI	★★☆☆☆	3/5
Meadowbrook at Black River Falls	19.2 mi	Black River Falls, WI	★☆☆☆☆	2/5
Pine View Care Center	19.5 mi	Black River Falls, WI	★★★☆☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Trempealeau, WI — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Marinuka Manor — Galesville, WI · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Pigeon Falls →

Facility data as of CMS processing date 2026-08-01. CCN 525687.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Pigeon Falls HCC

13197 Church St, Pigeon Falls, WI 54760 · (715) 983-2293

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 14% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 24 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525687 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)