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Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
5/5
Health inspection rating (on-site)
inspected May 15, 2026
1
Serious findings on record
most recent Mar 28, 2025
$28,106
Fines, last 3 years
4.21
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 30, 2025 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.
E · Potential for more than minimal harm, pattern
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. F-0607
E · Potential for more than minimal harm, pattern
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
G · Actual harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
View all 7 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
Date
Severity
What the facility was cited for
May 15, 2026
E · Potential for more than minimal harm, pattern
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607
May 15, 2026
E · Potential for more than minimal harm, pattern
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Mar 28, 2025
▲ G · Actual harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Mar 28, 2025
E · Potential for more than minimal harm, pattern
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Mar 28, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Mar 28, 2025
D · Potential for more than minimal harm, isolated
The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Feb 28, 2024
D · Potential for more than minimal harm, isolated
The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations:
1
Serious citations (G–L):
0
2025
All citations:
4
Serious citations (G–L):
1
2026
All citations:
2
Serious citations (G–L):
0
All bars start at zero. Exact values and supporting details remain below.
Year
Citations
Serious (G–L)
Worst severity that year
2024
1
0
D
2025
4
1
G ▲
2026
2
0
E
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
Date
Type
Amount / length
Mar 28, 2025
Fine
$28,106
Nurse staffing (from payroll records, adjusted for how much care residents need)
Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityWashington averageU.S. average
Total nurse staffing (hours per resident per day)
This facility:
4.21
Washington average:
4.24
U.S. average:
3.95
Registered Nurse hours
This facility:
1.20
Washington average:
0.91
U.S. average:
0.69
Weekend total nurse staffing
This facility:
3.52
Washington average:
3.69
U.S. average:
3.50
All bars start at zero. Exact values and supporting details remain below.
Measure
This facility
Washington avg
U.S. avg
Where it stands
Total nurse staffing (hours per resident per day)
4.21
4.24
3.95
top 35% in Washington; top 32% in the U.S.
Registered Nurse hours
1.20
0.91
0.69
top 16% in Washington; top 10% in the U.S.
Weekend total nurse staffing
3.52
3.69
3.50
top 43% in Washington; top 41% in the U.S.
Weekend RN hours (not acuity-adjusted)
0.82
0.67
0.48
top 23% in Washington; top 11% in the U.S.
Total nursing staff turnover (%)
30.4
45.1
45.8
top 12% in Washington; top 15% in the U.S.
RN turnover (%)
20.0
45.4
42.9
top 5% in Washington; top 13% in the U.S.
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.33, RN 1.23, weekend 3.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.33 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
No verified facility-specific private-pay price is available in our data for Park Manor Rehabilitation Ctr. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
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Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Individual Is an Owner, Partner or Trustee of Any ADP of the SNF
NOT APPLICABLE
07/15/2025
Flinders, Ben
Individual
Managing Control - Governing Body
NOT APPLICABLE
05/21/2015
Flinders, Ben
Individual
Operational/Managerial Control
NOT APPLICABLE
05/21/2015
Flinders, Ben
Individual
ADP of the SNF
NOT APPLICABLE
05/21/2015
Jenkins, Christopher
Individual
Managing Control - Governing Body
NOT APPLICABLE
06/01/2022
Jenkins, Christopher
Individual
Operational/Managerial Control
NOT APPLICABLE
06/01/2022
Jenkins, Christopher
Individual
ADP of the SNF
NOT APPLICABLE
06/01/2022
Keetch, Chad
Individual
Corporate Officer
NOT APPLICABLE
03/01/2011
Mansbach Health Tools LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
03/01/2000
Plaza Health Holdings LLC
Organization
ADP of the SNF
NOT APPLICABLE
01/01/2022
Port, Barry
Individual
Individual Is an Owner, Partner or Trustee of Any ADP of the SNF
NOT APPLICABLE
07/15/2025
All 18 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Facility data as of CMS processing date 2026-08-01. CCN 505074.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
The Care File
Visit checklist — Park Manor Rehabilitation Ctr
1710 Plaza Way, Walla Walla, WA 99362 · (509) 529-4218
Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $28,106
Most serious findings on record:
▲ Mar 28, 2025 (F-0684, Actual harm, isolated): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Questions for the administrator:
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"
While you're there, notice:
☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)
Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 505074 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)