South Hill Rehabilitation and Care Center

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.63, RN 0.99, weekend 3.66.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.63 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 9 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Oaks at Lakewood — Tacoma, WA · overall 5/5
• The Oaks at Timberline — Vancouver, WA · overall 5/5
• Greentree Health and Rehabilitation Center — Clintonville, WI · overall 3/5
• Pine Crest Health and Memory Care — Merrill, WI · overall 3/5
• The Pines Post Acute and Memory Care — Clintonville, WI · overall 4/5
• Timber Ridge Health and Rehabilitation — Stevens Point, WI · overall 5/5
• Wood Aven Health and Rehabilitation — Wausau, WI · overall 3/5
• Polaris Extended Care — Anchorage, AK · overall 2/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you explain health changes and treatment options to residents and their families?"
• "Does your facility have an active resident council, and how does management respond to its concerns?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Washington midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 64% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Spokane, WA — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Spokane Valley Health and Rehabilitation of Cascad — Spokane Valley, WA · overall 1/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Spokane →