Pacific Care and Rehabilitation

Name: Pacific Care and Rehabilitation
Address: 3035 CHERRY STREET, Hoquiam, WA, 98550, US
Telephone: 3605327882

3035 Cherry Street, Hoquiam, WA 98550 · Grays Harbor County · 72 certified beds · avg 65 residents/day · certified since May 8, 1972

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.70

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 23, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 23, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 23, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 23, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Apr 4, 2024	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
May 8, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 8, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 8, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 8, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 8, 2023	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Year	Citations	Worst severity that year
2023	5	D
2024	3	D
2025	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Washington avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.70	4.24	3.95	bottom 26% in Washington; bottom 47% in the U.S.
Registered Nurse hours	0.65	0.91	0.69	bottom 19% in Washington; top 42% in the U.S.
Weekend total nurse staffing	3.22	3.69	3.50	bottom 29% in Washington; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.67	0.48	bottom 7% in Washington; bottom 43% in the U.S.
Total nursing staff turnover (%)	40.5	45.1	45.8	top 38% in Washington; top 38% in the U.S.
RN turnover (%)	27.3	45.4	42.9	top 17% in Washington; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.01, RN 0.70, weekend 3.49. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	01/03/2006
Burnam, Soon	Individual	ADP of the SNF	NOT APPLICABLE	03/11/2026
Caretrust GP LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2006
Caretrust Reit INC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2006
Cheney, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/06/2019
Cheney, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	03/06/2019
Cheney, Mark	Individual	ADP of the SNF	NOT APPLICABLE	03/06/2019
Cherry Health Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2006
Chheda, Neel	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/01/2023
Chheda, Neel	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2023
Chheda, Neel	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2025
CMG Cit Acquisition, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/01/2006
Ctr Partnership LP	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2006
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	02/01/2006
Farnsworth, Stephen	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Port, Barry	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/09/2025
Ross, Steve	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Sato, Ami	Individual	Corporate Officer	NOT APPLICABLE	09/09/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Grays Harbor Health & Rehabilitation Center	0.5 mi	Aberdeen, WA	★★★★☆	4/5
Montesano Health-Rehab Center	12.8 mi	Montesano, WA		—/5

Compare this facility with the 2 closest →

All facilities in Hoquiam →

Facility data as of CMS processing date 2026-08-01. CCN 505081.

The Care File

Visit checklist — Pacific Care and Rehabilitation

3035 Cherry Street, Hoquiam, WA 98550 · 3605327882

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 505081 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)