Northview Health and Living
1235 W Cross St, Anderson, IN 46011 · Madison County · 94 certified beds · avg 72 residents/day · certified since Mar 6, 2003
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 4, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 25, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Mar 4, 2026 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Mar 4, 2026 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Mar 4, 2026 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 4, 2026 | E · Potential for harm, repeated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Mar 4, 2026 | E · Potential for harm, repeated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). |
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Dec 31, 2025 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
| Feb 25, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 25, 2025 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Feb 25, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 25, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 25, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 25, 2025 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Mar 25, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 25, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 25, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 25, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Dec 21, 2023 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Dec 21, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Dec 21, 2023 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 4 | 0 | E |
| 2025 | 7 | 0 | D |
| 2026 | 7 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.51 | 3.42 | 3.95 | top 7% in Indiana; top 23% in the U.S. |
| Registered Nurse hours | 0.36 | 0.62 | 0.69 | bottom 11% in Indiana; bottom 17% in the U.S. |
| Weekend total nurse staffing | 4.09 | 3.01 | 3.50 | top 6% in Indiana; top 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.47 | 0.48 | bottom 25% in Indiana; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 40.4 | 45.9 | 45.8 | top 34% in Indiana; top 37% in the U.S. |
| RN turnover (%) | 70.0 | 40.4 | 42.9 | bottom 8% in Indiana; bottom 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.94, RN 0.39, weekend 4.47. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Putnam County Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2018 |
| Aiman, Brandon | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Altea Medical Indiana PC | Organization | ADP of the SNF | NOT APPLICABLE | 06/21/2024 |
| Baker, Tina | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/31/2024 |
| Ball, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/21/2019 |
| Beckley, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/15/2019 |
| Berryman, Felicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/03/2025 |
| Bodkin, Rachel | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/05/2022 |
| Bray, Arnold | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2012 |
| Bray, Arnold | Individual | Trustee of the SNF | NOT APPLICABLE | 09/01/2012 |
| Brobst, Patricia | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/15/2021 |
| Callendar, Tracy | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Carlson, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/13/2020 |
| Carlson, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 05/06/2026 |
| Caudill, Lonnie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/30/2021 |
| Chatham, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Chatham, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Chatham, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Chatham, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Chatham, Stephen | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Edgewater Woods | 0.2 mi | Anderson, IN | ★★★★☆ | 3/5 | |
| Beaumont Rehabilitation and Healthcare Center | 0.5 mi | Anderson, IN | ★★☆☆☆ | 1/5 | |
| Envive of Anderson | 2.2 mi | Anderson, IN | ★★☆☆☆ | 3/5 | |
| Bethany Pointe Health Campus | 3.0 mi | Anderson, IN | ★★★★☆ | 3/5 | |
| Countryside Manor Health & Living Community | 3.4 mi | Anderson, IN | ★★★★★ | 4/5 | |
| Waters of Chesterfield Skilled Nursing Facility | 5.1 mi | Chesterfield, IN | ★★★★☆ | 4/5 | |
| Alexandria Care Center | 7.6 mi | Alexandria, IN | ★★★☆☆ | 3/5 | |
| Rawlins House Health & Living Community | 9.2 mi | Pendleton, IN | ★★★★★ | 4/5 | |
| Waters of Middletown Skilled Nursing Facility, the | 9.5 mi | Middletown, IN | ★★★★☆ | 4/5 | |
| Middletown Nursing and Rehabilitation Center | 9.8 mi | Middletown, IN | ★★★★☆ | 3/5 | |
| Yorktown Manor | 11.6 mi | Yorktown, IN | ★★★★☆ | 4/5 | |
| Elwood Health and Living | 12.4 mi | Elwood, IN | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 155718.