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Northview Health and Living
1235 W Cross St, Anderson, IN 46011 (opens Google Maps) · Madison County · (765) 203-2409· 94 certified beds · avg 72 residents/day · certified since Mar 6, 2003 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
2/5
Health inspection rating (on-site)
inspected Mar 4, 2026
1
Serious findings on record
most recent Mar 4, 2026
$0
Fines, last 3 years
4.51
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · Mar 4, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Actual harm, isolated · Mar 4, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Mar 25, 2026 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 21 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. F-0803
View all 21 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Mar 4, 2026 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Mar 4, 2026 | F · Potential for more than minimal harm, widespread | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Mar 4, 2026 | E · Potential for more than minimal harm, pattern | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Mar 4, 2026 | E · Potential for more than minimal harm, pattern | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Mar 4, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Mar 4, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Dec 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint · F-0726 |
| Feb 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Feb 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Feb 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Feb 25, 2025 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Mar 25, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Mar 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Dec 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Dec 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
2026
All citations: 7
Serious citations (G–L): 1
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 4 | 0 | E |
| 2025 | 7 | 0 | D |
| 2026 | 7 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIndiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.51
Indiana average: 3.42
U.S. average: 3.95
Registered Nurse hours
This facility: 0.36
Indiana average: 0.62
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.09
Indiana average: 3.01
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.51 | 3.42 | 3.95 | top 7% in Indiana; top 23% in the U.S. |
| Registered Nurse hours | 0.36 | 0.62 | 0.69 | bottom 11% in Indiana; bottom 17% in the U.S. |
| Weekend total nurse staffing | 4.09 | 3.01 | 3.50 | top 6% in Indiana; top 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.47 | 0.48 | bottom 25% in Indiana; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 40.4 | 45.9 | 45.8 | top 34% in Indiana; top 37% in the U.S. |
| RN turnover (%) | 70.0 | 40.4 | 42.9 | bottom 8% in Indiana; bottom 12% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.94, RN 0.39, weekend 4.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.94 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Northview Health and Living. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Putnam County Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2018 |
| Aiman, Brandon | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Altea Medical Indiana PC | Organization | ADP of the SNF | NOT APPLICABLE | 06/21/2024 |
| Baker, Tina | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/31/2024 |
| Ball, Michelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/21/2019 |
| Beckley, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/15/2019 |
| Berryman, Felicia | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/03/2025 |
| Bodkin, Rachel | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/05/2022 |
| Bray, Arnold | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/01/2012 |
| Bray, Arnold | Individual | Trustee of the SNF | NOT APPLICABLE | 09/01/2012 |
| Brobst, Patricia | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/15/2021 |
| Callendar, Tracy | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Carlson, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/13/2020 |
| Carlson, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 05/06/2026 |
| Caudill, Lonnie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/30/2021 |
| Chatham, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Chatham, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Chatham, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
| Chatham, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2018 |
| Chatham, Stephen | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2018 |
Showing 20 of 88 parties CMS has on file for this facility; 68 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 40% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 88 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 27 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Edgewater Woods | 0.2 mi | Anderson, IN | ★★★★☆ | 3/5 | |
| Beaumont Rehabilitation and Healthcare Center | 0.5 mi | Anderson, IN | ★★☆☆☆ | 1/5 | |
| Envive of Anderson | 2.2 mi | Anderson, IN | ★★☆☆☆ | 3/5 | |
| Bethany Pointe Health Campus | 3.0 mi | Anderson, IN | ★★★★☆ | 3/5 | |
| Countryside Manor Health & Living Community | 3.4 mi | Anderson, IN | ★★★★★ | 4/5 | |
| Waters of Chesterfield Skilled Nursing Facility | 5.1 mi | Chesterfield, IN | ★★★★☆ | 4/5 | |
| Alexandria Care Center | 7.6 mi | Alexandria, IN | ★★★☆☆ | 3/5 | |
| Rawlins House Health & Living Community | 9.2 mi | Pendleton, IN | ★★★★★ | 4/5 | |
| Waters of Middletown Skilled Nursing Facility, the | 9.5 mi | Middletown, IN | ★★★★☆ | 4/5 | |
| Middletown Nursing and Rehabilitation Center | 9.8 mi | Middletown, IN | ★★★★☆ | 3/5 | |
| Yorktown Manor | 11.6 mi | Yorktown, IN | ★★★★☆ | 4/5 | |
| Elwood Health and Living | 12.4 mi | Elwood, IN | ★★★☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Madison, IN — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Summit Health and Living — Summitville, IN · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 155718.