Tennessee ›Milan

NHC Healthcare, Milan

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8017 Dogwood Lane, Milan, TN 38358 (opens Google Maps) · Gibson County · (731) 686-8373· 117 certified beds · avg 97 residents/day · certified since Dec 31, 1986 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)

3/5
Health inspection rating (on-site)
inspected Aug 27, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.58
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

  2. D · Potential for more than minimal harm, isolated

    The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. F-0569

  3. D · Potential for more than minimal harm, isolated

    The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. F-0693

View all 13 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Aug 27, 2025E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died. · F-0569
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Aug 27, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 18, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Jun 30, 2021E · Potential for more than minimal harm, patternThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jun 30, 2021E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jun 30, 2021D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Aug 1, 2019D · Potential for more than minimal harm, isolatedThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610
Aug 1, 2019D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 7).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2019
All citations: 2
Serious citations (G–L): 0
2021
All citations: 3
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201920D
202130E
202410D
202570E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.58
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 0.75
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.93
Tennessee average: 3.15
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityTennessee avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.583.623.95top 41% in Tennessee; bottom 40% in the U.S.
Registered Nurse hours0.750.570.69top 17% in Tennessee; top 31% in the U.S.
Weekend total nurse staffing2.933.153.50bottom 44% in Tennessee; bottom 27% in the U.S.
Weekend RN hours (not acuity-adjusted)0.490.390.48top 25% in Tennessee; top 34% in the U.S.
Total nursing staff turnover (%)62.248.945.8bottom 15% in Tennessee; bottom 13% in the U.S.
RN turnover (%)41.743.242.9top 49% in Tennessee; top 50% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.81, weekend 3.16.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.85 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for NHC Healthcare, Milan. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Bidwell, CharlesIndividualManaging Control - Governing BodyNOT APPLICABLE06/15/2021
Bidwell, CharlesIndividualCorporate OfficerNOT APPLICABLE06/15/2021
Bidwell, CharlesIndividualOperational/Managerial ControlNOT APPLICABLE06/15/2021
Blackrock INCOrganizationADP of the SNFNOT APPLICABLE01/20/2010
Carroll, LorenIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2020
Carroll, LorenIndividualADP of the SNFNOT APPLICABLE04/01/2025
Dodson, VickiIndividualOperational/Managerial ControlNOT APPLICABLE06/01/2019
Dodson, VickiIndividualADP of the SNFNOT APPLICABLE06/01/2019
Graves, RebeccaIndividualOperational/Managerial ControlNOT APPLICABLE05/05/1992
Kidd, BrianIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2017
Kidd, BrianIndividualADP of the SNFNOT APPLICABLE01/01/2017
McHale, PatrickIndividualOperational/Managerial ControlNOT APPLICABLE01/04/2016
McHale, PatrickIndividualADP of the SNFNOT APPLICABLE04/02/2025
National Health CorporationOrganizationADP of the SNFNOT APPLICABLE04/01/2025
National Healthcare CorporationOrganizationOperational/Managerial ControlNOT APPLICABLE07/01/2000
National Healthcare CorporationOrganizationADP of the SNFNOT APPLICABLE04/01/2025
Nhc-Op LPOrganizationOperational/Managerial ControlNOT APPLICABLE07/01/2000
Shelly, TimothyIndividualOperational/Managerial ControlNOT APPLICABLE07/12/2024
Ussery, RobertIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2017
Vanguard Group INCOrganizationADP of the SNFNOT APPLICABLE11/30/2006

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
  • "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "Where do you post your daily staffing numbers, and can I see today's?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Tennessee midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 62% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Christian Care Center of Medina9.6 miMedina, TN★☆☆☆☆1/5
Avondale Health and Rehabilitation Center, LLC9.7 miHumboldt, TN★★☆☆☆2/5
W D Bill Manning Tennessee State Veterans Home9.8 miHumboldt, TN★★★★★5/5
Trenton Health and Rehabilitation Center, LLC10.9 miTrenton, TN★★★★★5/5
Maplewood Health Care Center15.6 miJackson, TN★☆☆☆☆2/5
Northbrooke Post Acute15.7 miJackson, TN★☆☆☆☆2/5
West Tennessee Post Acute18.6 miJackson, TN★★★★☆4/5
Dyer Nursing and Rehabilitation Center18.7 miDyer, TN★★★★☆5/5
Cypress Grove Post Acute18.7 miJackson, TN★★★☆☆3/5
Mission Convalescent Home18.8 miJackson, TN★★★☆☆4/5
Laurelwood Health Care Center19.5 miJackson, TN★☆☆☆☆1/5
Waters of McKenzie a Rehabilitation & Nursing Ctr19.6 miMC Kenzie, TN★★☆☆☆3/5

Compare this facility with the 3 closest →

All facilities in Milan →

Facility data as of CMS processing date 2026-08-01. CCN 445069.

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